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Reengineering University Information Services: Yuan Ze University's Experience

Reengineering University Information Services: Yuan Ze University's Experience

Title:Reengineering University Information Services: Yuan Ze University's Experience (ID: CEM9848)
Author(s):Chaoyun Chaucer Liang (Yuan Ze University) and Frank Cheng (Yuan Ze University)
Topics:Business Process Reengineering
Origin:CAUSE/EFFECT (Archives) (1998)
Type:Articles, Papers, and Reports
Abstract:This article describes an ongoing reengineering project at Yuan Ze University in Taiwan that has brought about significant change by providing integrated information services to the campus community. The authors describe the change process as well as the obstacles encountered and the strategies employed to overcome them. Obstacles to the change process were not predominantly technological, but organizational.
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