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Riding the Crest of the E-Commerce Wave: Transforming MIT's Campus Computer Resale Operation

Title:Riding the Crest of the E-Commerce Wave: Transforming MIT's Campus Computer Resale Operation (ID: CEM982a)
Author(s):Joanne Hallisey (MIT)
Topics:Business Process Reengineering, E-Commerce, Partnerships
Origin:CAUSE/EFFECT (Archives) (1998)
Type:Articles, Papers, and Reports
Abstract:Reengineering efforts, vendor consolidation, and rising costs prompted MIT to convert its computer resale store to an online catalog operation that will enable students, faculty, and staff to purchase computers, peripherals, and software through a World Wide Web interface. The next phase of the project will generate requisitions through MIT's financial system and process orders and invoices via the Internet through electronic data interchange with the project's local vendor partner.
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