Self-Assessment for Campus Information Technology Services
| Title: | Self-Assessment for Campus Information Technology Services (ID: PUB3012) | | Author(s): | Linda Fleit | | Topics: | Operational Planning, Support Services, TQM | | Origin: | EDUCAUSE Publications (1994) | | Type: | Articles, Papers, and Reports | | Abstract: | Professional Paper #12. The congruence in higher education of heightened visibility for information technology and a growing demand for accountability makes this an ideal time to assess campus information technology resources and services. CAUSE Professional Paper #12 actually provides a six-part self-assessment questionnaire, including nearly 150 questions designed, when taken as a whole, to add up to a picture of a well-balanced, effective, high-quality information technology service. Also included are the CAUSE/EDUCOM Evaluation Guidelines for Institutional Information Technology Resources, another aid to assessing IT resources on campus. Publication of this paper was sponsored by Datatel, Inc. | | View this resource: | |
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