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The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign

The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign

Title:The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign (ID: EDU0365)
Author(s):Brian Hoyt (Willamette University) and Jean Zappe (Jean Zappe Consulting)
Topics:IT Organization, IT Staffing, Organizational Change, Organizational Structure
Origin:EDUCAUSE Annual Conferences (2003)
Type:Presentations and Seminars
Abstract:In 2002 the technology support staff at Bucknell University set out on a staff-driven reorganization and work redesign. Ownership, trust, empowerment, collaboration, service, leadership at all levels of the organization, and creativity--this sums up our process and our outcomes. Join us to learn about this amazing adventure!
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