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User Empowered Process for Information Technology Planning and Implementation

User Empowered Process for Information Technology Planning and Implementation

Title:User Empowered Process for Information Technology Planning and Implementation (ID: EDU9931)
Author(s):Joe Grimes, Paul Zingg
Topics:IT Governance, Strategic Planning, IT, User Expectations
Origin:EDUCAUSE Annual Conferences (1999)
Type:Articles, Papers, and Reports
Abstract:The teaching/learning process must drive technology planning. Over the past several years an effort at Cal Poly has been under way to ensure that the culture of participatory and strategic governance promotes this principle, with both the users and the providers being of the same understanding and participating as part of the same team. The key to a successful effort is informed, engaged, and supportive institutional leadership. This paper explains how this process has evolved, describing a process of continually advancing a user-defined strategic goals document with general categories of Access, Integration, Skills, Simplicity, and Process.
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