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Using Personas to Understand the Needs and Goals of Institutional Repository Users

Title:Using Personas to Understand the Needs and Goals of Institutional Repository Users (ID: CSD5522)
Author(s):Jack M. Maness (University of Colorado at Boulder), Tomasz Miaskiewicz (University of Colorado at Boulder) and Tamara Sumner (University of Colorado at Boulder)
Topics:Electronic Resources, Institutional Repositories, Usability Development, User Expectations
Source:D-Lib Magazine
Origin:Community Contributions (10/03/2008)
Type:Articles, Papers, and Reports
Abstract:

This study shares the results of an effort to understand the needs and goals of future institutional repository (IR) users at the University of Colorado at Boulder (UCB). Due to underutilization of IRs at other institutions, the University Libraries at UCB decided it was imperative that insight into users' goals and needs of an IR be gained before design of the repository began. The libraries partnered with faculty and students with expertise in human-computer interaction to study user needs. The results of this study yielded "personas" describing different classes of potential IR users on university campuses, which can be used to guide IR architects in designing repositories that facilitate increased participation.

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