Services and Fees

Social Experience What you pay for and what you get

There is a strong connection between the quality of technology services and the associated costs. There is also a wide variation in the ways campuses charge for these services. To evaluate the benefits you will receive and to compare costs, you'll need answers to these questions.

Fees and expenses

4.1 What, if any, technology fee is charged by the campus? What does it cover? See_Details_>>

4.2 Will you be required to purchase your own computer? See_Details_>>

4.3 Does the campus make computing and network access financially accessible? Is special student pricing offered for computers and peripheral equipment? See_Details_>>

Technical support

4.4 What hardware and software standards, if any, does the campus require, recommend, and/or support? See_Details_>>

4.5 What kinds of support services (help desk, training, troubleshooting) are provided by the campus, and when are they available? See_Details_>>

4.6 Does the campus have a plan for keeping its hardware and software current, and if so, what is the replacement cycle? See_Details_>>

4.7 If you bring your own computer to school, what kind of technical support can you expect from the campus? See_Details_>>

Other services

4.8 How does the campus support printing for students, and is there a charge for this service? See_Details_>>

4.9 Does the campus provide wireless network coverage? If so, how much of the campus has wireless connectivity? See_Details_>>

4.10 What security measures are provided by the institution's IT department and what will be the student's responsibility (for example, antivirus software)? See_Details_>>

4.11 Does the campus include the cost of technical accessories (for example, a technology-enabled note-taking pen that provides an interface to a CMS) in its technology fee, or are students required to purchase these items separately? See_Details_>>

4.12 Does the campus support the purchase and use of e-textbooks? Do the baseline hardware and software standards support this technology? See_Details_>>

Resources Student Guide to Evaluating Information Technology on Campus Academic Experience Administrative Experience Student Life Services and Fees Fees & expenses 4.1 Details 4.2 Details 4.3 Details Technical support 4.4 Details 4.5 Details 4.6 Details 4.7 Details Other services 4.8 Details 4.9 Details 4.10 Details 4.11 Details 4.12 Details		Services and Fees What you pay for and what you get There is a strong connection between the quality of technology services and the associated costs. There is also a wide variation in the ways campuses charge for these services. To evaluate the benefits you will receive and to compare costs, you'll need answers to these questions. Fees and expenses 4.1 What, if any, technology fee is charged by the campus? What does it cover? See_Details_>> 4.2 Will you be required to purchase your own computer? See_Details_>> 4.3 Does the campus make computing and network access financially accessible? Is special student pricing offered for computers and peripheral equipment? See_Details_>> Technical support 4.4 What hardware and software standards, if any, does the campus require, recommend, and/or support? See_Details_>> 4.5 What kinds of support services (help desk, training, troubleshooting) are provided by the campus, and when are they available? See_Details_>> 4.6 Does the campus have a plan for keeping its hardware and software current, and if so, what is the replacement cycle? See_Details_>> 4.7 If you bring your own computer to school, what kind of technical support can you expect from the campus? See_Details_>> Other services 4.8 How does the campus support printing for students, and is there a charge for this service? See_Details_>> 4.9 Does the campus provide wireless network coverage? If so, how much of the campus has wireless connectivity? See_Details_>> 4.10 What security measures are provided by the institution's IT department and what will be the student's responsibility (for example, antivirus software)? See_Details_>> 4.11 Does the campus include the cost of technical accessories (for example, a technology-enabled note-taking pen that provides an interface to a CMS) in its technology fee, or are students required to purchase these items separately? See_Details_>> 4.12 Does the campus support the purchase and use of e-textbooks? Do the baseline hardware and software standards support this technology? See_Details_>>
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