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Professional Development
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Understanding Users and Transforming IT to DeliverSession Type: Transcending Silos: System Integration and Collaboration in the Enterprise Thursday Feb 24th, 2011 9:30 AM - 10:15 AM Meeting Room 404 162 reads Change Timezone TIMEZONE
Select your location for the program to reflect times local to you: One of the causes of silos within IT organizations is distance from the users. Distance can come from many factors such as the physical, philosophical, sociological, and the psychological. Excellent communications strategies from within the IT organization can bridge distance, develop commonalities of purpose, bring people out of silos into teams, employ best practices, and catalyze change in organization behavior and structure. This session will examine 10 communication strategies that Rice University has used to understand users and their needs and discuss the silo-destroying ramifications that have resulted. The convener for this session is Roberta M. Roth, Nevada System of Higher Education Speakers
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