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Friday
Oct 15th, 2010
9:30 AM - 10:20 AM
Ballroom C
Pacific Time
The University of South Florida moved student e-mail to Google Apps in February 2008. This session will highlight the successes and challenges that USF has faced since the beginning of the project and will offer practical knowledge for institutions that either are investigating outsourced e-mail or have recently taken the plunge.
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search #E10_sess128 (twitter)

@ddelph09 @eric_pierce: CIO sez if most depts r happy, go w/Google. Depts not happy can pay 4 what they want; no central funds #E10_SESS128

#E10_SESS128 is a wrap! Follow @eric_pierce on Twitter; email epierce@usf.edu. Thanks, everyone! :-)

#E10_SESS128 rt@ddelph09 when piloting btwn GoogleMail & Windows Live, only 2 out of 150 students voted for Live! Google rocks!

@amyberger Thanks so much Amy!!! this has been a great session! #E10_SESS128

when piloting btwn GoogleMail & Windows Live, only 2 out of 150 students voted for Live! Google rocks! #E10_SESS128

@amyberger Also, do they have a plan for faculty/staff roll-out/for getting buy-in from those that are against the switch? #E10_SESS128

Students get to keep their USF gmail account when they graduate and don't have to change to an alumni address, lucky! #E10_SESS128

Seperate email infrastructure @USF for staff & faculty and students interesting why need 2 environments #E10_sess128 #Educause10 #cviusa10

@JeroenSpierings bc they haven't made the switch yet for fac/staff.It's a big culture shift frm current email system to new one.#E10_SESS128

#E10_SESS128 Got 2 ?s from @ddelph & @shawnsivy; will ask at mic. Any other ?'s? :-)

#E10_SESS128 Eric Pierce: Next, Pt 2-want Bb Integration (Bboogle proj, Docs/Cal); also Gtalk & online status (need outside dev 4 that)

#E10_SESS128 Eric Pierce: Next, Pt 1-want USF events, athletic practices & games and class scheds all on Google Calendar

USF Students love having googlemail! Faculty felt left out and also want to make the switch. #E10_SESS128

Huge savings after migrating to Google apps #E10_sess128 #Educause10 #cviusa10

interesting RT @JeroenSpierings: Huge savings after migrating to Google apps #E10_sess128 #Educause10 #cviusa10 #hanicto #yam #edutrip10

#E10_SESS128 Did you change your student's email addresses with the move?

Even though faculty/staff WANT google mail&apps,they are still more adverse to change then students, making the process harder. #E10_SESS128

#E10_SESS128 Eric Pierce: Fac/Staff are more adverse to change. Use Exchange for email (exc. St. Pete); can opt in & fwd email to Google

#E10_SESS128 Eric Pierce: lesson lrnd: Find group apps B4 planning grps (emerg notification, coll/dept ancmnts, class access 4 Docs/Sites)

#E10_SESS128 Eric Pierce: no job loss; got more out of existing jobs. Feared Help Desk would be swamped, but didn't happen

#E10_SESS128 Eric Pierce: Retired/repurposed 12 srvrs & 2 storage arrays; saved $300k on hard/soft upgrds & $60k in personnel

#E10_SESS128 Eric Pierce: Complaints? Not USF-y enough; missing some regular Google Apps features; some fac felt like 2nd cl citizens

#E10_SESS128 Eric Pierce: Results? Student reaction's been GREAT. 70X storage increase, Docs & Calendar used often, many classes use Sites

#E10_SESS128 Eric Pierce: Google helped with rollout. Resources available: http://deployment.googleapps.com/Home/resources-user-adoption

#E10_SESS128 Eric Pierce: LOTS of discussion re: pword security at http://listserv.educause.edu/cgi-bin/wa.exe?A0=IDM

More than half of audience still manages email inhouse interesting #E10_sess128 #Educause10 #cviusa10

GoogleApps also helped USF with Identity Mgmt, it is really crazy how much @google can do/help with. #E10_SESS128

#E10_SESS128 Eric Pierce: USF syncs pwords; most schools don't. Google works with clients to ensure security.

#E10_SESS128 Eric Pierce: USF students had to agree to new usage guidelines after switch

#E10_SESS128 Eric Pierce: switched to Google Apps "on demand," rather than having big "Google Day" switch. Single move wasn't feasible

#E10_SESS128 Eric Pierce 2 aud: Have email in house? abt 1/2 raised hnds Google Apps? abt 1/2 raised hnds. Live@edu? Few hnds up (3?)

students were sick of spam & wanted more inbox space,+calendar &collaboration tools, @google solved all of those problems. #E10_SESS128

Microsoft Live vs Google apps Google wins #E10_sess128 #Educause10 #cviusa10

What's more students choose Google not Microsoft @USF #E10_sess128 #Educause10 #cviusa10

@amyberger so I may have missed this but, were the students piloting both Windows Live AND Google mail and then told to decide? #E10_SESS128

#E10_SESS128 Eric Pierce: asked for student input when deciding on new email app. USF students tested & voted for Google Apps

#E10_SESS128 Eric Pierce: USF email was housed in Tampa. Evac'd 5X in a yr for h'canes, & servers were in danger, so moved to Google Apps

Excited to hear about google mail and app use at USF! #E10_SESS128

#E10_SESS128 Interesting session about how USF started using GoogleApps for their students.

Ready 4 #E10_SESS128! I'm an Educause volunteer in the room. If u have ?'s, please Tweet, & I'll be glad to ask them 4 u. Answers recorded!


Comments

search #E10_sess128 (twitter)

@ddelph09 @eric_pierce: CIO sez if most depts r happy, go w/Google. Depts not happy can pay 4 what they want; no central funds #E10_SESS128

#E10_SESS128 is a wrap! Follow @eric_pierce on Twitter; email epierce@usf.edu. Thanks, everyone! :-)

#E10_SESS128 rt@ddelph09 when piloting btwn GoogleMail & Windows Live, only 2 out of 150 students voted for Live! Google rocks!

@amyberger Thanks so much Amy!!! this has been a great session! #E10_SESS128

when piloting btwn GoogleMail & Windows Live, only 2 out of 150 students voted for Live! Google rocks! #E10_SESS128

@amyberger Also, do they have a plan for faculty/staff roll-out/for getting buy-in from those that are against the switch? #E10_SESS128

Students get to keep their USF gmail account when they graduate and don't have to change to an alumni address, lucky! #E10_SESS128

Seperate email infrastructure @USF for staff & faculty and students interesting why need 2 environments #E10_sess128 #Educause10 #cviusa10

@JeroenSpierings bc they haven't made the switch yet for fac/staff.It's a big culture shift frm current email system to new one.#E10_SESS128

#E10_SESS128 Got 2 ?s from @ddelph & @shawnsivy; will ask at mic. Any other ?'s? :-)

#E10_SESS128 Eric Pierce: Next, Pt 2-want Bb Integration (Bboogle proj, Docs/Cal); also Gtalk & online status (need outside dev 4 that)

#E10_SESS128 Eric Pierce: Next, Pt 1-want USF events, athletic practices & games and class scheds all on Google Calendar

USF Students love having googlemail! Faculty felt left out and also want to make the switch. #E10_SESS128

Huge savings after migrating to Google apps #E10_sess128 #Educause10 #cviusa10

interesting RT @JeroenSpierings: Huge savings after migrating to Google apps #E10_sess128 #Educause10 #cviusa10 #hanicto #yam #edutrip10

#E10_SESS128 Did you change your student's email addresses with the move?

Even though faculty/staff WANT google mail&apps,they are still more adverse to change then students, making the process harder. #E10_SESS128

#E10_SESS128 Eric Pierce: Fac/Staff are more adverse to change. Use Exchange for email (exc. St. Pete); can opt in & fwd email to Google

#E10_SESS128 Eric Pierce: lesson lrnd: Find group apps B4 planning grps (emerg notification, coll/dept ancmnts, class access 4 Docs/Sites)

#E10_SESS128 Eric Pierce: no job loss; got more out of existing jobs. Feared Help Desk would be swamped, but didn't happen

#E10_SESS128 Eric Pierce: Retired/repurposed 12 srvrs & 2 storage arrays; saved $300k on hard/soft upgrds & $60k in personnel

#E10_SESS128 Eric Pierce: Complaints? Not USF-y enough; missing some regular Google Apps features; some fac felt like 2nd cl citizens

#E10_SESS128 Eric Pierce: Results? Student reaction's been GREAT. 70X storage increase, Docs & Calendar used often, many classes use Sites

#E10_SESS128 Eric Pierce: Google helped with rollout. Resources available: http://deployment.googleapps.com/Home/resources-user-adoption

#E10_SESS128 Eric Pierce: LOTS of discussion re: pword security at http://listserv.educause.edu/cgi-bin/wa.exe?A0=IDM

More than half of audience still manages email inhouse interesting #E10_sess128 #Educause10 #cviusa10

GoogleApps also helped USF with Identity Mgmt, it is really crazy how much @google can do/help with. #E10_SESS128

#E10_SESS128 Eric Pierce: USF syncs pwords; most schools don't. Google works with clients to ensure security.

#E10_SESS128 Eric Pierce: USF students had to agree to new usage guidelines after switch

#E10_SESS128 Eric Pierce: switched to Google Apps "on demand," rather than having big "Google Day" switch. Single move wasn't feasible

#E10_SESS128 Eric Pierce 2 aud: Have email in house? abt 1/2 raised hnds Google Apps? abt 1/2 raised hnds. Live@edu? Few hnds up (3?)

students were sick of spam & wanted more inbox space,+calendar &collaboration tools, @google solved all of those problems. #E10_SESS128

Microsoft Live vs Google apps Google wins #E10_sess128 #Educause10 #cviusa10

What's more students choose Google not Microsoft @USF #E10_sess128 #Educause10 #cviusa10

@amyberger so I may have missed this but, were the students piloting both Windows Live AND Google mail and then told to decide? #E10_SESS128

#E10_SESS128 Eric Pierce: asked for student input when deciding on new email app. USF students tested & voted for Google Apps

#E10_SESS128 Eric Pierce: USF email was housed in Tampa. Evac'd 5X in a yr for h'canes, & servers were in danger, so moved to Google Apps

Excited to hear about google mail and app use at USF! #E10_SESS128

#E10_SESS128 Interesting session about how USF started using GoogleApps for their students.

Ready 4 #E10_SESS128! I'm an Educause volunteer in the room. If u have ?'s, please Tweet, & I'll be glad to ask them 4 u. Answers recorded!