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Oct 18th, 2011
1:00 PM - 4:30 PM
Meeting Room 117
Eastern Time
This half-day session is geared toward people having prior experience with benchmarking and/or using the EDUCAUSE Core Data Service (CDS). It will cover strategies and best practices for benchmarking, as well as using benchmarking data and metrics to contribute to business cases and reports to executive management. The session will thoroughly explore the CDS content and its potential uses for IT practitioners and leaders. Senior IT leaders will describe their own CDS and benchmarking use cases, reflect on long-standing benchmarking efforts in their communities of practice, and offer advice on best practices and pitfalls when benchmarking in higher education IT services. The seminar may be taken on its own or combined with the Beginning Benchmarking seminar for an intensive and thorough exposure to benchmarking.