Technical Requirements

Perform Three System Checks

(Note: If you're using a mobile browser, skip these system checks and go straight to the login page. Additional mobile device technical specs are listed below.)

  1. Virtual Conference Center System Check.
  2. Sonic Foundry Mediasite Player (webcasts).
    Test your audio and video connection on the computer you plan to use during the event.
  3. Adobe Connect Connection Test (exclusive online sessions).
    If you have problems completing the test or installing required software, please visit the Adobe Support website or call Adobe Connect Technical Support at 800-945-9120.
     

To Participate You Will Need


Internet: A high-speed wired connection

Screen resolution: 1280 x 768 recommended

Audio: Computer speakers, or a computer with external speakers if participating as a team.

Back-up audio: A landline, or a conference phone if you are participating as a team (as an audio alternative for the Adobe Connect sessions). If you have audio difficulties, please visit the audio troubleshooting page.

 

Important Notes for Mobile Participation

Participate using your mobile device when you're on the go or need to be flexible with your location. Identify the device you plan to use from the list below and click on the corresponding "Show More" link for relevant information.

Mobile Devices

Apple iPhone or iPod touch

View Sessions once you're in the Virtual Conference Center:

  • Virtual Conference Center: No app is required. Note: There will be fewer spaces available, but you can view sessions with some limited functionality.
  • Webcasts: Download the Sonic Foundry Mediasite Mobile App from iTunes. Note: You can view the webcast, but the chat feature is not available.
  • Exclusive Online Sessions in Adobe Connect: Download the Adobe Connect Mobile App from iTunes. Note: Click on guest login and enter in your first and last name, or click on login/password and enter in your virtual center credentials.

 

  • Supported Devices: iPhone 5S, 5, 4S and iPod touch 4th & 5th generations
  • Browser: Safari (beta versions are not supported)
  • OS versions: iOS 6 and higher

Apple iPad

View Sessions once you're in the Virtual Conference Center:

  • Virtual Conference Center: No app is required. Note: There will be fewer spaces available, but you can view sessions with some limited functionality.
  • Webcasts: No app is required. Note: You can view the webcast, but the chat feature is not available.
  • Exclusive Online Sessions in Adobe Connect: Download the Adobe Connect Mobile App from iTunes. Note: Click on guest login and enter in your first and last name, or click on login/password and enter in your virtual center credentials.

 

  • Supported Devices: iPad 3, 2; iPad mini
  • Browser: Safari (beta versions are not supported)
  • OS versions: iOS 6 and higher

Android

View Sessions once you're in the Virtual Conference Center:

  • Virtual Conference Center: No app is required. Note: There will be fewer spaces available, but you can view sessions with some limited functionality.
  • Webcasts: No app is required. Note: You can view the webcast, but the chat feature is not available.
  • Exclusive Online Sessions in Adobe Connect: Download the Adobe Connect Mobile App from Google Play. Note: Click on guest login and enter in your first and last name, or click on login/password and enter in your virtual center credentials.

 

  • Supported Devices: Motorola DROID RAZR MAXX, Atrix, Xoom; Samsung Galaxy Tab 2 10.1, S3 & S4; Nexus 7 tablet
  • Browser: Default - Firefox, Chrome (beta versions are not supported)
  • OS versions: 4.0 or later

BlackBerry devices are not supported.

Technology Requirements

System, Software, and Browser Requirements

NOTE: Browser beta versions are NOT supported.

Windows

  • Windows 8, 7, Vista
  • Windows Media Player 9.0 or later
  • Adobe Flash Player 11.2 or later
  • Silverlight 5.0 or later
  • Internet Explorer 8-10; Mozilla Firefox 26-28; Google Chrome 31-33

Macintosh

  • Maverick, Mountain Lion, Lion, Snow Leopard
  • Mac OS X 10.8, 10.7.4, 10.6
  • Adobe Flash Player 11.2 or later
  • Silverlight 5.0 or later
  • Safari 5-6; Mozilla Firefox 26-28; Google Chrome 31-33

Linux

  • Webcasts, Mediasite:
    For detailed information on Linux support, please see KBA3323
  • Exclusive Online Sessions, Adobe Connect and Virtual Conference Center:
    Red Hat Linux 6.5; Adobe Flash Player 11.2 or later; Mozilla Firefox 24

 

Contact Information

If you need help with registration, your login, or your EDUCAUSE profile:

EDUCAUSE Member Services
conf@educause.edu
303-449-4430
303-440-0461 (fax)

Direct any other questions to onlineconf@educause.edu.

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