EDUCAUSE | Blogs http://www.educause.edu/blogs en EDUCAUSE | Blogs http://www.educause.edu/blogs http://www.educause.edu/sites/all/themes/educause/images/e_rss.png Technology & Change: Perspectives on the Role of Faculty http://www.educause.edu/blogs/hmorris/technology-change-perspectives-role-faculty <p><strong>By:</strong> Holly Morris</p><p><img alt="" class="media-image attr__typeof__foaf:Image img__fid__4078 img__view_mode__media_large attr__format__media_large attr__title__holly.png attr__layout__inline-right" height="125" src="http://nextgenlearning.org/sites/default/files/styles/large/public/holly.png?itok=Kyqj8scM" typeof="foaf:Image" width="96" /></p><p>I just got new glasses. It&#8217;s amazing what I can see now that I couldn&#8217;t see before.</p><p>I begin here because I am going to advocate that all of higher ed get some new glasses. Because the way we are looking at the role of faculty isn&#8217;t helpful to moving forward. We all want the same thing&#8212;student and institutional success&#8212;so what&#8217;s the problem?</p><p>Apparently, it&#8217;s the faculty.</p><p><a href="http://www.educause.edu/blogs/hmorris/technology-change-perspectives-role-faculty" target="_blank">read more</a></p> Tue, 27 Jan 2015 21:49:22 +0000 324621 at http://www.educause.edu 5 Observations from Michelle Dennedy http://www.educause.edu/blogs/vvogel/5-observations-michelle-dennedy <p>The January 20, 2015 <em>EDUCAUSE Live!</em> webinar &#8220;<a href="http://www.educause.edu/events/educause-live-power-privacy-and-passion-build-something-better/2015/power-privacy-and-passion-build-something-better">The Power of Privacy and the Passion to Build Something Better</a>&#8221; presented by Michelle Finneran Dennedy, Vice President and Chief Privacy Officer, McAfee, raised the following issues:</p><p><a href="http://www.educause.edu/blogs/vvogel/5-observations-michelle-dennedy" target="_blank">read more</a></p> Tue, 27 Jan 2015 19:57:10 +0000 324610 at http://www.educause.edu Student Success Innovations to Watch http://www.educause.edu/blogs/alexroth/student-success-innovations-watch <p><strong>By:</strong> Judith A. Pirani</p><p style="margin-left: 0;"><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3330 img__view_mode__media_large attr__format__media_large attr__title__PIraniPortrait.jpg attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/PIraniPortrait.jpg?itok=tPboa5Qq" style="width: 120px; height: 160px;" typeof="foaf:Image" /></p><p><iframe allowfullscreen="" frameborder="0" height="510px" marginheight="0" marginwidth="0" scrolling="no" src="//www.slideshare.net/slideshow/embed_code/38871448" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" width="477px"></iframe></p><p><a href="http://www.educause.edu/blogs/alexroth/student-success-innovations-watch" target="_blank">read more</a></p> Mon, 26 Jan 2015 21:50:49 +0000 324578 at http://www.educause.edu The Numbing Effect of Data Security: Remote Misses http://www.educause.edu/blogs/vvogel/numbing-effect-data-security-remote-misses <p>By Chato Hazelbaker</p><p><a href="http://www.educause.edu/members/chato-hazelbaker"><strong>Chato Hazelbaker</strong></a><strong> is the Chief Information and Communication Officer at Clark College.</strong></p><p>At a recent meeting of higher education CIOs, there was broad agreement that we should all be somewhat grateful for the recent security breaches at Target, Home Depot, Sony, and other businesses. The feeling was that now executives would start paying attention to information security. I see the wisdom in this theory. However, on reflection, I think that these personal remote misses are actually the worst thing that can happen and might actually lead to people dismissing or ignoring security more than ever.</p><p><a href="http://www.educause.edu/blogs/vvogel/numbing-effect-data-security-remote-misses" target="_blank">read more</a></p> Wed, 14 Jan 2015 16:51:40 +0000 323732 at http://www.educause.edu Ten Reasons to Tackle the Top 10 IT Issues http://www.educause.edu/blogs/dianao/ten-reasons-tackle-top-10-it-issues <p>The focus of this <a href="http://www.educause.edu/ero/educause-review-print-edition-volume-50-number-1-januaryfebruary-2015">first issue in the 50th volume of <em>EDUCAUSE Review</em></a> is the EDUCAUSE Top 10 IT Issues, 2015. These issues represent the critical concerns for our profession. They are complex challenges, encompassing multifaceted human, technological, and organizational issues that can often take years to address. In <a href="http://www.educause.edu/ero/article/top-10-it-issues-2015-inflection-point">&#8220;Top 10 IT Issues, 2015: Inflection Point,&#8221;</a> EDUCAUSE Vice President Susan Grajek and the EDUCAUSE IT Issues Panel describe this year&#8217;s top issues and offer advice for tackling each.</p><p><a href="http://www.educause.edu/blogs/dianao/ten-reasons-tackle-top-10-it-issues" target="_blank">read more</a></p> Mon, 12 Jan 2015 19:03:36 +0000 323293 at http://www.educause.edu The TechQual+ Survey for 2015 http://www.educause.edu/blogs/accidentalcio/techqual-survey-2015 <div>The <a href="http://www.techqual.org">Higher Education TechQual+ Project </a>aims to produce a standard, generalizable survey that assesses the quality of IT services in higher education from the perspective of students, faculty, and staff. Each year the <a href="https://www.techqual.org/docs/core-survey.aspx">TechQual+ core survey</a> is updated based on feedback from respondents and the community of participating institutions. This year&#39;s update was finalized over this past weekend is now available for schools to administer through the <a href="http://www.techqual.org">Higher Education TechQual+ Web site</a>.</div><div>&#160;</div><div>The survey is organized in three sections, focusing on Internet access, online services, and user support. The format and approach of the survey is based on SERVQUAL which has <a href="https://www.techqual.org/docs/bibliography.aspx">strong support in the academic literature for assessing customer satisfaction</a>.</div><p><a href="http://www.educause.edu/blogs/accidentalcio/techqual-survey-2015" target="_blank">read more</a></p> Sun, 11 Jan 2015 23:38:34 +0000 323452 at http://www.educause.edu The 2015 Top 10 IT Issues Interview http://www.educause.edu/blogs/gbayne/top-10-it-issues-interview <p>Susan Grajek reflects on the Top 10 IT Issues list and the future it implies.</p><p>Visit the EDUCAUSE&#160;<a href="http://www.educause.edu/ITissues">top 10 IT issues web page</a>&#160;for additional resources, including a video summary, interactive graphics, recommended readings, and more. &#160;</p><p><a href="http://www.educause.edu/blogs/gbayne/top-10-it-issues-interview" target="_blank">read more</a></p> 12:34 EDUCAUSE Susan Grajek reflects on the Top 10 IT Issues list and the future it implies. Visit the EDUCAUSE&#160;top 10 IT issues web page&#160;for additional resources, including a video summary, interactive graphics, recommended readings, and more. &#160; Susan Grajek reflects on the Top 10 IT Issues list and the future it implies. Visit the EDUCAUSE&#160;top 10 IT issues web page&#160;for additional resources, including a video summary, interactive graphics, recommended readings, and more. &#160; Wed, 07 Jan 2015 17:06:34 +0000 323278 at http://www.educause.edu Early Planning Minimizes Project Disruptions http://www.educause.edu/blogs/alexroth/early-planning-minimizes-project-disruptions <p><strong>Author:</strong> Judith A. Pirani</p><p><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3303 img__view_mode__media_large attr__format__media_large attr__title__PIraniPortrait.jpeg attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/PIraniPortrait_0.jpeg?itok=hOl2lmEp" style="width: 100px; height: 133px;" typeof="foaf:Image" /></p><p style="margin-left:.5in;"><em>&#8220;CPCC is committed to sustaining the Online Student Profile Learning System at the College and to broadening its use to ensure that all students benefit from assessment tools, student profiles, and an advising history.&#8221; </em><br /> &#8212;Project Team Member, Central Piedmont Community College (NC)</p><p>Sustaining a new approach to improve student success requires long-term financial, operational, and cultural commitments&#8212;always a challenge to secure, but more likely to occur with early planning.</p><p><a href="http://www.educause.edu/blogs/alexroth/early-planning-minimizes-project-disruptions" target="_blank">read more</a></p> Tue, 06 Jan 2015 21:54:09 +0000 323233 at http://www.educause.edu HEISC Update: 2014 Accomplishments and 2015 Priorities http://www.educause.edu/blogs/vvogel/heisc-update-2014-accomplishments-and-2015-priorities <p>As 2014 comes to a close, we would like to highlight some of the HEISC (Higher Education Information Security Council) accomplishments this year.</p><p><a href="http://www.educause.edu/blogs/vvogel/heisc-update-2014-accomplishments-and-2015-priorities" target="_blank">read more</a></p> Tue, 30 Dec 2014 17:43:35 +0000 323010 at http://www.educause.edu Updates to the Core TechQual+ Survey for 2015 http://www.educause.edu/blogs/accidentalcio/updates-core-techqual-survey-2015 <div>The Higher Education TechQual+ Project is a research project that develops tools to help IT leaders create a culture of continuous improvement for their organizations. More information on the TechQual+ project can be found at <a href="http://www.techqual.org">http://www.techqual.org</a> on the Web.</div><div>&#160;</div><div>The project provides the following: a common survey instrument that defines effective IT technology services from the perspective of those outside the IT organization; a set of easy-to-use Web-based tools that allow IT leaders to create surveys and analyze data collected from students, faculty, and staff; and a peer database that allows for comparisons of IT service quality against the performance of other institutions. These tools are available free of charge to participating institutions.&#160;</div><div>&#160;</div><div>Each year provides the opportunity to assess the quality of the current core TechQual+ survey and make improvements.</div><p><a href="http://www.educause.edu/blogs/accidentalcio/updates-core-techqual-survey-2015" target="_blank">read more</a></p> Fri, 19 Dec 2014 21:42:48 +0000 322885 at http://www.educause.edu Preparing Students for Competency-Based Hiring http://www.educause.edu/blogs/alexroth/preparing-students-competency-based-hiring <p><strong>Author:</strong> Stacey Clawson, Senior Program Officer, Bill &#38; Melinda Gates Foundation</p><p><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3488 img__view_mode__media_large attr__format__media_large attr__title__ProfPhoto Clawson 20123.jpeg attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/ProfPhoto%20Clawson%2020123.jpeg?itok=GUA8Z7-B" style="width: 170px; height: 136px;" typeof="foaf:Image" /></p><p>Transcripts have historically been the official record for <em>what</em> a student has learned in college, but do not provide the details employers need regarding what a student knows and <em>can</em> <em>do</em> on the job.</p><p><a href="http://www.educause.edu/blogs/alexroth/preparing-students-competency-based-hiring" target="_blank">read more</a></p> Thu, 18 Dec 2014 22:56:15 +0000 322857 at http://www.educause.edu Postsecondary Trending Now: Integrated Planning and Advising Services http://www.educause.edu/blogs/millichap/postsecondary-trending-now-integrated-planning-and-advising-services <p>Everyone in an institution of higher education&#8212;senior administrators, faculty members, staff in student services and in information technology&#8212;is a stakeholder in the success that its students attain by persisting in their courses and, ultimately, completing their credentials.&#160; Happily, these stakeholders are no longer &#8216;in the dark,&#8217; as institutions&#8217; various digital systems for managing courses and student information can now communicate with one another, providing large amounts of up-to-the-minute data about the progress individual students are making academically &#8211; or not making.</p><p><a href="http://www.educause.edu/blogs/millichap/postsecondary-trending-now-integrated-planning-and-advising-services" target="_blank">read more</a></p> Tue, 16 Dec 2014 21:53:30 +0000 322751 at http://www.educause.edu Congress Passes Cybersecurity Bills in Lame Duck Session http://www.educause.edu/blogs/jen-ortega/congress-passes-cybersecurity-bills-lame-duck-session <p>Congress has passed four cybersecurity bills in the final days of the 113<sup>th</sup> Congress. The bills largely codify existing federal agency activity, but they are seen as major steps for cybersecurity, representing the first substantial cybersecurity reforms approved by Congress in the past twelve years.</p><p><a href="http://www.educause.edu/blogs/jen-ortega/congress-passes-cybersecurity-bills-lame-duck-session" target="_blank">read more</a></p> Mon, 15 Dec 2014 22:34:35 +0000 322701 at http://www.educause.edu Stephen Colbert on Service and Love http://www.educause.edu/blogs/hogue/stephen-colbert-service-and-love <p><strong><a href="http://www.educause.edu/members/bill-hogue">Bill Hogue</a></strong>, Vice President for Information Technology and Chief Information Officer, University of South Carolina</p><p>Stephen Colbert is a famous comedian and satirist. It&#8217;s easy to imagine that he was an overnight success. But like many other great performers, Colbert spent years honing his skills and developing his craft in relative anonymity before he emerged as a cultural phenomenon. His preparation for stardom included several years studying improvisational theater (improv), first at Northwestern University and then as a member of The Second City in Chicago, one of the most influential comedy theaters in the country.</p><p><a href="http://www.educause.edu/blogs/hogue/stephen-colbert-service-and-love" target="_blank">read more</a></p> Fri, 05 Dec 2014 19:23:28 +0000 322345 at http://www.educause.edu Metatrends Conclusions http://www.educause.edu/blogs/dianao/future-slant-metatrends-conclusions <p>Diana G. Oblinger and Joanne Dehoney</p><p>This post concludes a blog series describing five &#8220;metatrends,&#8221; drawn from a review of articles in industry IT press, that affect CIOs in all IT sectors:&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;</p><ul> <li><a href="http://www.educause.edu/blogs/dianao/challenges-scale">Challenges of scale</a></li> <li><a href="http://www.educause.edu/blogs/dianao/future-slant-analytics">Analytics</a></li> <li><a href="http://www.educause.edu/blogs/dianao/technology-and-work">Technology and work</a></li> <li><a href="http://www.educause.edu/blogs/dianao/business-value">Business value</a></li> <li><a href="http://www.educause.edu/blogs/dianao/competition-and-control">Competition and control</a></li></ul><p>&#160;</p><p><a href="http://www.educause.edu/blogs/dianao/future-slant-metatrends-conclusions" target="_blank">read more</a></p> Tue, 02 Dec 2014 21:17:21 +0000 322202 at http://www.educause.edu Stephen Colbert on Dreams http://www.educause.edu/blogs/hogue/stephen-colbert-dreams <p><strong><a href="http://www.educause.edu/members/bill-hogue">Bill Hogue</a></strong>, Vice President for Information Technology and Chief Information Officer, University of South Carolina</p><p>The satirist Stephen Colbert is a popular commencement speaker. He&#8217;s a funny guy, and his speeches draw lots of laughs, just as we would expect. But commencement tradition also demands that the speaker dispense advice to the graduates. So, what wisdom does Colbert offer to the next generation of leaders seated before him?</p><p><em>Follow your dreams.</em></p><p><em>Service is love made visible.</em></p><p><em>Life is an improv. </em></p><p>We&#8217;ll explore Colbert&#8217;s observations about service and improvisation (improv) in later blog posts. Today, let&#8217;s look a little more closely at what he says about &#8220;Follow your dreams.&#8221;</p><p><a href="http://www.educause.edu/blogs/hogue/stephen-colbert-dreams" target="_blank">read more</a></p> Mon, 24 Nov 2014 07:00:00 +0000 321903 at http://www.educause.edu Student as Designer: Making EdTech that Increases Student Success http://www.educause.edu/blogs/alexroth/student-designer-making-edtech-increases-student-success <p><strong>Author:</strong> Judith A. Pirani</p><p><a href="http://www.educause.edu/blogs/alexroth/student-designer-making-edtech-increases-student-success" target="_blank">read more</a></p> Fri, 21 Nov 2014 21:28:28 +0000 321956 at http://www.educause.edu Data Privacy Month 2015 http://www.educause.edu/blogs/vvogel/data-privacy-month-2015 <p><img alt="Data Privacy Month 2014" src="http://www.educause.edu/sites/default/files/DataPrivacyMonth-500px.png" style="width: 125px; height: 125px; float: right;" /><span style="line-height: 1.4em;">Did you know that Data Privacy Month (January 28-February 28, 2015) is just two months away? Now is the perfect time for colleges and universities to start planning activities and events.</span></p><p>Here are several ways that you can help raise awareness about data privacy issues on your campus.</p><p><a href="http://www.educause.edu/blogs/vvogel/data-privacy-month-2015" target="_blank">read more</a></p> Thu, 20 Nov 2014 17:18:03 +0000 321912 at http://www.educause.edu 4 Steps to Help Make Informed Technology Decisions http://www.educause.edu/blogs/alexroth/4-steps-help-make-informed-technology-decisions <p><em>By Jonathan Blake Huer, Director of Emerging Technologies and Media Development, Ball State Universit</em>y</p><p><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3558 img__view_mode__media_large attr__format__media_large attr__title__JBHUER_Headshot_VerticalSmall.png attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/JBHUER_Headshot_VerticalSmall.png?itok=bnlp9zqp" style="width: 100px; height: 150px;" typeof="foaf:Image" /></p><p>Making technology decisions by yourself is incredibly difficult&#8230;especially today! However, there are a few key factors you can consider to make the decision a bit easier. It&#8217;s important to understand a little more about the interesting times in which we live. If you play out Moore&#8217;s Law and assume we&#8217;re getting to the &#8220;back half of the chess board,&#8221; then processing power is increasing far more rapidly than we can comprehend.</p><p><a href="http://www.educause.edu/blogs/alexroth/4-steps-help-make-informed-technology-decisions" target="_blank">read more</a></p> Wed, 19 Nov 2014 22:54:43 +0000 321900 at http://www.educause.edu Research Libraries Collaborating to Compete http://www.educause.edu/blogs/gbayne/research-libraries-collaborating-compete <p>Learn how Oklahoma&#39;s two largest research institutions were able to leverage federal and state directives to a tangeable and funded project: ShareOK.org</p><p><a href="http://www.educause.edu/blogs/gbayne/research-libraries-collaborating-compete" target="_blank">read more</a></p> 29:14 EDUCAUSE Review Online Learn how Oklahoma&#39;s two largest research institutions were able to leverage federal and state directives to a tangeable and funded project: ShareOK.org Learn how Oklahoma&#39;s two largest research institutions were able to leverage federal and state directives to a tangeable and funded project: ShareOK.org Tue, 18 Nov 2014 18:41:14 +0000 321852 at http://www.educause.edu An Operations Checklist for Adopting Higher Ed Tech Innovations http://www.educause.edu/blogs/alexroth/operations-checklist-adopting-higher-ed-tech-innovations <p><strong>Author:</strong> Judith A. Pirani</p><p><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3303 img__view_mode__media_large attr__format__media_large attr__title__PIraniPortrait.jpeg attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/PIraniPortrait_0.jpeg?itok=hOl2lmEp" style="width: 100px; height: 133px;" typeof="foaf:Image" /></p><p style="margin-left:.5in;">&#160;<em>&#8220;The lesson learned was that, in addition to providing viable software, successful dissemination must also focus on the adopting institution&#8217;s implementation and ongoing support needs.&#8221;</em><br /> &#8212;Russ Little, Sinclair Community College in <a href="http://nextgenlearning.org/blog/sustainability-partnerships-focus-users-lessons-sinclair-college%E2%80%99s-student-success-plan" target="_blank">Sustainability, Partnerships, Focus on Users: Lessons from Sinclair College&#8217;s Student Success Plan</a></p><p><a href="http://www.educause.edu/blogs/alexroth/operations-checklist-adopting-higher-ed-tech-innovations" target="_blank">read more</a></p> Mon, 17 Nov 2014 22:46:53 +0000 321776 at http://www.educause.edu NTIA & USPTO Host Fifth Forum on DMCA Notice-Takedown Process http://www.educause.edu/blogs/jen-ortega/ntia-uspto-host-fifth-forum-dmca-notice-takedown-process On October 28, the Department of Commerce’s Internet Policy Task Force, comprised of the National Telecommunication and Information Administration (NTIA) and the US Patent and Trademark Office (USPTO), held their fifth multi-stakeholder forum on improving the Digital Millennium Copyright Act (DMCA) notice-and-takedown process. The meeting took place in Berkeley, California, and was streamed live.<br /> <br /> The forum’s mission is to find ways in which relevant stakeholders can simplify the notice-and-takedown process for both copyright holders and content providers. Currently the forum is operating through a smaller working group made up of representatives from such stakeholders. At the meeting the working group issued a discussion draft outlining its progress so far in finding ways to improve the system.<p><a href="http://www.educause.edu/blogs/jen-ortega/ntia-uspto-host-fifth-forum-dmca-notice-takedown-process" target="_blank">read more</a></p> Mon, 17 Nov 2014 19:33:34 +0000 321744 at http://www.educause.edu Active, Self-paced, Data-driven Learning Leads to Stronger Student Outcomes http://www.educause.edu/blogs/alexroth/active-self-paced-data-driven-learning-leads-stronger-student-outcomes <p style="margin-left: 0;">By Judith A. Pirani</p><p style="margin-left: 0;"><img alt="" class="media-image attr__typeof__foaf:Image img__fid__3330 img__view_mode__media_large attr__format__media_large attr__title__PIraniPortrait.jpg attr__layout__inline-right" src="http://nextgenlearning.org/sites/default/files/styles/large/public/PIraniPortrait.jpg?itok=tPboa5Qq" style="width: 120px; height: 160px;" typeof="foaf:Image" /></p><p style="margin-left: 0;"><em>&#8220;U Do the Math requires a change in student culture, because [students] are required to work during class. Outside of the classroom, students go to the math lab for individual assistance. While this increase in engagement is uncomfortable for many students at first, they like the approach once they become used to it. Many students take control of their learning, completing multiple courses in one semester.&#8221;</em><br /> &#8212;John Squires, Chattanooga State Community College&#160;</p><p><a href="http://www.educause.edu/blogs/alexroth/active-self-paced-data-driven-learning-leads-stronger-student-outcomes" target="_blank">read more</a></p> Fri, 14 Nov 2014 18:11:31 +0000 321678 at http://www.educause.edu The Commons: A Space for Managers and Leaders http://www.educause.edu/blogs/cheverij/commons-space-managers-and-leaders <p>Joan F. Cheverie</p><p>Entitled <em>The Professional Development Commons,</em> this new EDUCAUSE blog is intended to be an extension of what a <a href="http://en.wikipedia.org/wiki/Commons">public commons</a> was historically: a collective tract of land or space that was shared by all and not owned by any one person. In this context, it is meant to be a blog space devoted to all aspects of management and leadership&#8212;a space where you can explore the many facets of being a manager, delve deeper into the topics that you may have been introduced to if you attended an <a href="http://www.educause.edu/careers/educause-institute">EDUCAUSE Institute Program</a>, exchange thoughts with others, and find resources from EDUCAUSE and beyond to support you in your professional development endeavors. In short, this is a commons for furthering your management and leadership skills.</p><p><a href="http://www.educause.edu/blogs/cheverij/commons-space-managers-and-leaders" target="_blank">read more</a></p> Mon, 10 Nov 2014 17:17:57 +0000 321375 at http://www.educause.edu Reset and Reimagine http://www.educause.edu/blogs/dianao/reset-and-reimagine-0 <p><span style="line-height: 1.4em;">While reinforcing the value of higher education as a provider of a quality education for work, life, and citizenship, the authors in </span><a href="http://www.educause.edu/ero/educause-review-print-edition-volume-49-number-6-novemberdecember-2014" style="line-height: 1.4em;">this issue of <em>EDUCAUSE Review</em></a><span style="line-height: 1.4em;"> have reset and reimagined many of the elements of today&#8217;s colleges and universities. This process begins with the audience.</span></p><p><a href="http://www.educause.edu/blogs/dianao/reset-and-reimagine-0" target="_blank">read more</a></p> Mon, 10 Nov 2014 15:34:45 +0000 321479 at http://www.educause.edu