Intelligent Agents power Student Support 'Chat-bots'

Created by Cyprien P. Lomas (The University of Queensland) on November 4, 2004

The South Orange County Commuity College District has put intelligent
agents to work fielding questions from students through instant
messaging. Students are able to ask questions about classes,their
college and resources available to students in a conversational
manner. The primary interaction is through an AIM chat
client.

This
setup replaces a standard FAQ sheet. Dozens of standard questions
can be posed any time through 'chat'. Project leaderJim Gaston
comments that the system is very flexible and the content can be
customized with different types of data, including course
material. In addition to a chat client, the intelligent agents
can be access through a web interface and through a cell
phone. Find out more at http://www.mysiteagent.com. Get your own advice from the bot through AIM: MySiteAgent.

Teaching and Learning

Cyprien's blog
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		Intelligent Agents power Student Support 'Chat-bots' Created by Cyprien P. Lomas (The University of Queensland) on November 4, 2004 The South Orange County Commuity College District has put intelligent agents to work fielding questions from students through instant messaging. Students are able to ask questions about classes,their college and resources available to students in a conversational manner. The primary interaction is through an AIM chat client. This setup replaces a standard FAQ sheet. Dozens of standard questions can be posed any time through 'chat'. Project leaderJim Gaston comments that the system is very flexible and the content can be customized with different types of data, including course material. In addition to a chat client, the intelligent agents can be access through a web interface and through a cell phone. Find out more at http://www.mysiteagent.com. Get your own advice from the bot through AIM: MySiteAgent. Teaching and Learning Cyprien's blog Login or register to post comments 6300 reads
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