Working within a distributed international project

Created by John C. Hart (See notes) (University of Illinois at Urbana-Champaign) on January 5, 2009

I just started working within a remote dba services project. This is caused by general strategy of our faculty to outsource all IT operations to offshore companies. This allows us to save money for the major faculty activities. This is very interesting to work with people 10 000 miles away and have very good cooperation. Because of ITIL practices uses it does not matter were the Service desk is situated and we covered whole 24 hours with support because of time zone differrence. I hope that our faculty will eventually outsource at least half of overall IT operations. Will write up here in comments about successes and fails in this start-up project.

outsourcing; it services savings

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		Working within a distributed international project Created by John C. Hart (See notes) (University of Illinois at Urbana-Champaign) on January 5, 2009 I just started working within a remote dba services project. This is caused by general strategy of our faculty to outsource all IT operations to offshore companies. This allows us to save money for the major faculty activities. This is very interesting to work with people 10 000 miles away and have very good cooperation. Because of ITIL practices uses it does not matter were the Service desk is situated and we covered whole 24 hours with support because of time zone differrence. I hope that our faculty will eventually outsource at least half of overall IT operations. Will write up here in comments about successes and fails in this start-up project. outsourcing; it services savings John's blog Login or register to post comments 126 reads
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