Location:
Home » Blogs » kellywalker's blog » E07 Podcast: Improving IT Governance Through Formal Change Management

E07 Podcast: Improving IT Governance Through Formal Change Management

Created by Kelly Walker (Tintinnabulous) on November 16, 2007

This 24-minute podcast recorded during the EDUCAUSE 2007 Annual Conference features Danny Smith, Senior Director IT Services, Marquette University speaking on Improving IT Governance Through Formal Change Management.

The session abstract:

Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette University implemented ITIL-based change management to stabilize the infrastructure, gain visibility of work, and comply with financial audits.

Sponsored by Real Networks

Attachments
AttachmentSize

You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
kellywalker-E07-ImprovingITGovernance.mp3
Running time: 23:57 minutes		16.45 MB
 |  |  |  |  | 
 
© Copyright 1999-2009 EDUCAUSE
  Unless otherwise noted, EDUCAUSE holds the copyright on all materials published by the association, whether in print or electronic form. In certain cases the work remains the intellectual property of the individual author(s) (see Special Circumstances). Content from conference speeches, presentations, blogs, wikis and feeds reflect the opinions of the author, and not necessarily those of EDUCAUSE or its members.