EDUCAUSE Southeast Regional Conference, June 2008
Think Stops - 3 questions and responses (photos of these low-tech wikis to come)
Think Stop 1: What are the most challenging higher education IT issues facing you and your staff?
- Faculty opposition to integrating IT in the Classroom - Passively resistant
- Older technologies – younger staff not interested in them
- Email retention policies for staff/faculty
- PCI compliance
- Implementing a standardized project management process that leadership and staff will stay the course on…
- Keeping employee morale up
- Aligning service levels and expectations – staffing, backlogs, strategic planning
- Outsourcing IT administrative processes and services (eg, payroll, HR, Business and finances)
- “marrying” research computing with Instructional Tech.
Think Stop 2: Staff recruitment, development, and retention Issues – innovative ideas – best practices
- Continuously show/explain to staff how what they do contributes to the institution’s mission and why what they do is important.
- Student workers: when they leave, have them recruit among their friends
- Certification
- Student workers – treat as full members of the team
- Mentoring
- Competitive salaries (seconded)
- Remind staff that they work for the students! (seconded)
- Staff work for mission of the school not a system/application
Think Stop 3: Going green? Ideas and best practices for sustainability
- Reduce paper consumption! Doc imaging
- Upgrade to Vista
- Use Google docs for internal editing/revisions instead of printing
- Use wikis/swikis for documentation, both internal and external; secure blogs and rss feeds for announcements
- Power saving settings through GPOs (system sleep, etc)O
- Convince folks that IT equipment does not need light at night
- Sharepoint collaboration (Thank You!!)
- Just turn off computer when not in use! -> but what about timely auto updates to AU/AS/OS??
- Encourage the market to continue decrease energy consumption of equipment
- Encourage the market to consider total environmental cost of products (inputs, processes, products, end-of life)
- Automate presentations system power off
- Recycle paper/plastics
- No handouts – post online