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MWRC Session on Establishing an IT Process Improvement Program

Created by Matt Pasiewicz (EDUCAUSE) on March 24, 2005
Listen in on this outstanding forty-seven minute session as Carrie E. Regenstein and Jeff Silber describe their experiences crafting University of Wisconsin-Madison's process improvement program.

Thanks to Tom Stamm for providing the music in this podcast under a Creative Commons license.
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mpasiewicz_uwm_process_mgmt.mp3
Running time: 47:12 minutes		32.41 MB
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