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From Frontline Operations to Frontline IT ...

For small campuses and planning units within universities, employing experienced insiders can create an informed, flexible IT unit. Learn how Ohio University's Zanesville Branch took folks with an aptitude for technology from frontline operations to create a cohesive IT Support team.  The attached thirty four minutes of audio provides full coverage from the session at the Midwest Regional Conference. 

A big thanks to Tom Stamm for providing the music in this podcast under a Creative Commons license. 

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