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Leading Large IT Projects the Small-College Way
May 8, 2013

Smaller colleges and universities function in distinctive environments with unique challenges and opportunities. From campus-wide mobile technology to ERP implementations, smaller instituti…

Vendor Statements of Work: Your Role as an IT Professional
June 8, 2011

After a statement of work agreement is signed, a vendor will provide some sort of service, either short- or long-term, for your college or university. What is the role of the college or univer…

Spotlight on Cloud Computing Series: Clearing the Air on Cloud Computing
March 18, 2010

Gartner says the hype cycle on cloud computing is at its peak, with a long slide into the “trough of disappointment” about to begin. Why is higher education still so excited about clo…

Exploring Student Communications Services for the 21st Century
September 19, 2007

Today’s IT leaders face multiple challenges united by a common thread: determining when to provide custom IT services for students, when to facilitate their use of external IT services, and whe…

Outsourcing E-Mail and Other Commodity Services
June 19, 2007

Increasingly campuses are considering outsourcing commodity IT services such as e-mail, instant messaging, and calendaring, either for students or for the entire institution. One of the most wide…

Outsourcing and Offshoring
January 1, 2005

Outsourcing and offshoring provide opportunities for cost reduction and service improvements. It is important, however, to carefully select target tasks and services and to have appropriate contr…

ResNet Outsourcing
January 1, 2005

For many institutions, providing high quality networking service for residential students has become increasingly complex, expensive, and a significant drain on staff resources. Uncontrolled viru…