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Managing a Student Help Desk on Donuts and Achieving Success
March 2, 2010

Cultivate an inexpensive methodology for recruiting, training, and coaching student employees. Develop an effective training program that will transition students into exceptional employees, impr…

ISAAC (Information Security Awareness, Assessment, and Compliance): A Success Story
February 24, 2010

Risk assessment and mitigation are challenging in any environment, but especially in the open and decentralized world of higher education. Texas A&M University developed the ISAAC methodology…

National Broadband: Policies and Opportunities for Higher Education
February 12, 2010

The American Recovery and Reinvestment Act of 2009 (Recovery Act) was signed into law on February 17, 2009. The broadband initiatives funded in the act ($7.2 billion) are intended to accelerate b…

What Happened to the Computer Lab?
February 3, 2010

Over 80 percent of respondents to the annual ECAR study of undergraduate students report owning laptops, yet usage of expensive public computer labs remains high. Although computer labs might sti…

The Convergence of Lecture Capture and Social Media
January 26, 2010

In this EDUCAUSE Live! we will discuss how the formerly separate domains of lecture capture technologies and the emerging options for publicly sharing lectures on Web 2.0 consumer platforms are d…

Library in Your Pocket: Strategies and Techniques for Developing Successful Mobile Services
January 20, 2010

Students are arriving on college campuses with the ability to connect to the web with a diverse array of mobile devices. However, some online services aren’t a good fit for the small screen, a…

8 Mobile Device Security Steps
October 1, 2013 | A session at the EDUCAUSE LIVE! - 8 Mobile Device Security Steps

Every organization is challenged to rapidly deploy mobile device security. The SANS 8 Mobile Device Security Steps is a community-driven project to provide the most up-to-date information on the …

Music 2.0: Revenue Streams, Consumer Behavior, and Policy Issues
December 16, 2009

Thanks to the Internet, there are now a mind-boggling array of tools and services that help musicians and record labels promote, distribute, and sell their music. And as this legal marketplace fo…

The Legal Side of MOOCs
September 26, 2013 | A session at the EDUCAUSE LIVE! - The Legal Side of MOOCs

Higher education institutions are increasingly looking to deliver and analyze data to drive results. Colleges and universities are working to increase student retention and assist students' …

Online Learning as a Strategic Asset: APLU-Sloan Findings and Recommendations
December 1, 2009

The APLU-Sloan National Commission on Online Learning conducted an extensive benchmarking study over a 15-month period in 2008–2009 designed to: (1) identify key factors that contribute to…