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Adobe Connect Technical Requirements

To participate you will need:

  • Internet: A high speed wired internet connection (wireless and/or dial-up may cause poor performance).
  • Audio: Computer speakers.
  • Backup audio: When speakers are using a phone line, you will see a phone icon in the top bar. If you need an audio alternative or backup, use a reliable telephone line (preferably landline), or a conference phone when participating as a team. If speakers are on computer mics, you will see a microphone icon next to the speaker’s name. Audio will be exclusively available via your computer speakers. If you have audio difficulties, visit the Audio Troubleshooting page.
  • Adobe Connect: Run this Connection Test. If you have problems completing the test or installing required software, visit the Adobe Support website or call Adobe Technical Support at 800-945-9120.
  • Cookies enabled in your web browser. Other operating system, browser, and software requirements are below.

 

Participant requirements

Windows

  • Windows XP, Vista, 7, 8
    • Internet Explorer 7 or later; Mozilla Firefox; Google Chrome
    • Adobe Flash Player 10.3 or later

 

Macintosh

  • Mac OS X v10.5, 10.6, or 10.7.4, 10.8
    • Safari; Mozilla Firefox; Google Chrome
    • Adobe Flash Player 10.3 or later
  • Users on Leopard can attend and present in meetings within the browser, but will not have full functionality without the add-in. Details.

Linux

  • Ubuntu 10.04, 11.04; Red Hat Linux 6;  OpenSuSE 11.3
    • Mozilla Firefox
    • Adobe Flash Player 10.3 or later
  • Users on Linux can attend and present in meetings within the browser, but will not have full functionality. There is no add-in support.

Mobile Devices

Apple Devices

  • iOS 5.x or higher recommended
  • Adobe Connect Mobile app
  • Supported devices: iPad, iPad2, iPad3; iPhone 4 and 4 S; iPod touch (3rd generation minimum recommended)

Android Devices

  • OS 2.2 or later
  • Android AIR Runtime required: 3.2 or higher
  • Adobe Connect Mobile app
  • Supported devices: Samsung Galaxy Tab 2 (10.1); Samsung Galaxy Tab (10.1); ASUS Transformer; Samsung Galaxy Tab (7”); Motorola Xoom; Motorola Xoom 2; Nexus 7

 

Blackberry Devices

  • BlackBerry devides are not supported. You can still install Connect Mobile 1.7.5 on a PlayBook.

NOTE: Simultaneous teleconference activity is restricted when using a carrier that does not support simultaneous data and voice.

 

 

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