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We are trying to save on maintenance costs. Does anyone have experience with Systems Maintenance Services?

 

Paul Crittenden

Computer System Manager

Simpson College

Indianola, IA

direct: 515-961-1680

www.simpson.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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We are trying to save on maintenance costs. Does anyone have experience with Systems Maintenance Services?

 

Paul Crittenden

Computer System Manager

Simpson College

Indianola, IA

direct: 515-961-1680

www.simpson.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Paul,
 
We have used Systems Maintenance Services for some non-Production Sun servers and just switched to them to support our old non-production HP/DEC Alpha servers (don't ask).  To be honest, we haven't called them very often, but their service has been as expected.
 
We chose them because they have systems engineers in our area and make sure they have spare parts for all components of the equipment under contract.  Our price for the HP/DEC Alpha servers when down when they had to respond to a formal bid.
 
Dave

 
David Hoyt
Chief Information Systems Officer
 
Collin College     
Collin Higher Education Center
3452 Spur 399
McKinney, TX  75069
P - 972.599.3133   F - 972.599.3131
>>> On 5/1/2012 at 4:23 PM, in message <7CE1FFD9434FDC41A21F4E48A1A5126708FF8C@mbx3.sc.loc>, Paul Crittenden <paul.crittenden@SIMPSON.EDU> wrote:

We are trying to save on maintenance costs. Does anyone have experience with Systems Maintenance Services?

 

Paul Crittenden

Computer System Manager

Simpson College

Indianola, IA

direct: 515-961-1680

www.simpson.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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