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The 2012 Campus Computing Survey
The summary materials from the 2012 Campus Computing Survey are now public — the video of my EDUCAUSE conference presentation and also the session handout: http://www.campuscomputing.net/item/campus-computing-2012-mixed-assessments-it-effectiveness Please feel free to share the URL and survey summary materials with your colleagues.
Highlights from the 2012 survey:
== Instructional issues are the top IT priority for campus IT officers. Fully three-fourths (74 percent) of the CIOs and other senior IT officers who participated in the 2012 survey (and who represent 543 two-and four-year colleges and universities) identified "assisting faculty with the instructional integration of information technology" as a "very important" institutional IT priority over the next two-three years, followed by IT user support (70 percent) and "hiring/retaining" IT staff (69 percent).
== There were big gains (again) this year in "going mobile." Three-fifths (60 percent) of the campuses participating in this year’s survey had activated mobile apps as of fall 2012 or will do so in the coming academic year, compared to two-fifths (42 percent) in fall 2011 and less than a fourth (23 percent) in fall 2010.
== Presidents, provosts, and CIOs offer very mixed assessments about the effectiveness of campus IT investments. Just two-fifths (42 percent) of presidents and 50 percent of chief academic officers view the institutional investment in IT to support on-campus instruction as “very effective,” compared to 55 percent of CIOs. Although 62 percent of CIOs report the institutional investment in administrative information systems to be “very effective,” only 39 percent of presidents and 33 percent of provosts offer a similar assessment. Interestingly, CIOs offer a lower assessment about effectiveness of IT investments to support campus analytical efforts: just 23 percent of CIOs view the investment in IT to support data analytics as very effective, compared to 29 percent of provosts and 38 percent of presidents.
== Budget cuts continue to decline, but the numbers for public institutions remain higher than for privates. The 2012 data indicate that just over a fourth (27 percent) of the surveyed institutions experienced cuts affecting the current (A/Y 2012-13) budget for central IT resources and services, down from more than a third (36 percent) in fall 2011, 42 percent in 2010, and fully half (50 percent) in fall 2009. About a third of public universities, four-year colleges, and community colleges experienced budget cuts this past year, compared to 16 percent for private universities and 18 percent for private four-year colleges.
== Much ado about MOOCs? While half of the surveyed CIOs and senior It officers agree that MOOCs "offer a viable model for the effective delivery of online instruction, less than a third agree that MOOCs offer a "viable business model for campuses to realize new revenue."
== ERP expenditures (licensing and maintenance fees) account for an estimated 7-8 percent of the central IT budget in four year colleges and universities universities; however, in community colleges ERP expenditures consume 13 percent of the central IT budget.
== Higher Ed is still searching for the Clouds. While most campuses have migrated student email to cloud services (largely due to offers from Google and Microsoft), the percentage of institutions engaged in the "high value" cloud applications remains very small — just 6 percent for ERP, and 10 percent for storage o business continuity. As of fall 2012, just 7 percent of public and private research universities report using Could services for High Performance Computing (HPC).
I hope the information from the 2012 survey proves to be useful and informative. My thanks to all who participated in The Campus Computing Survey this fall.
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