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All, Thank you everyone who responded to my emails and it sounds like the Alertus Desktop works well with both RAVE and BlackBoard Connect. I have included some additional questions since we have had some discussions about the time and effort (ROI) for such a deployment compared to the text messaging systems which are stellar in getting the word out quickly. *How many clients are installed? *In your deployment did you include students? *How did you install the client for employees and/or students? *Is your Alertus Desktop system an opt-in or opt-out? *How much deployment or after deployment support was required? *Did you have any notable issues with either Windows or Mac installs? Thank you Doug Douglas Burke Director Network Infrastructure Systems & Services University of San Diego 5998 Alcala Park Maher Hall Room 197 San Diego, CA 92110-2492 Phone (619) 260.6868 Fax (619) 849.8383 E-mail USD Technology Services will never ask for your password. Please do not share it with others! Any email that does request this or other personal information is fraudulent and you should delete it or mark it as Junk Mail and block the sender. "The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation." C. Northcote Parkinson ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at