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Greetings,

The New School is considering replacing its current lifecycle management tool with LANDesk Management Suite. The main components we're looking at are hardware and software inventory, software distribution, and patch management, and perhaps operating system roll-out. Our desktop environment is about 50-50 PC/Mac, and our server environment is about 50-50 Windows/Linux. 

If you're using LANDesk at your school and would be willing to share some information about the size of your deployment, how long you've had it, what you use it for, and how your experience with it has been, please respond to me off-list.

Thanks,
--Dave


--

DAVID A. CURRY, CISSP â€¢ DIRECTOR OF INFORMATION SECURITY

THE NEW SCHOOL â€¢ 55 W. 13TH STREET â€¢ NEW YORK, NY 10011

+1 212 229-5300 x4728 â€¢ david.curry@newschool.edu


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Dave,

 

            We are not using LANDesk at SVSU, but I recently came from a LANDesk shop on the health care side.   We were moderately happy with it.  The hardware and software inventory piece was great – even integrated with our Helpdesk ticket system (i.e. if someone called in with a problem, the hardware and software inventory would be pulled into the ticket so the technicians were aware of the configuration ).   We had it running on about 5000 workstations (PC only – no Macs).  We also used it for an auditable remote control system (i.e. it tracked in the database when and who “remoted” into another’s PC).  We used it for patch management and software package deployment, not for OS deployment (used Microsoft for that).

 

 

Kind Regards,

Jim

 

James M. Maher II
Executive Director of Information Technology Services
Saginaw Valley State University
Information Technology Services
7400 Bay Road
University Center, MI 48710
www.svsu.edu


Tel: (989) 964-2222
E-mail: jmmaher@svsu.edu

 

 

This email may contain legally privileged and/or confidential information. If you are not the intended recipient, or the employee or agent responsible for delivery of this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete this email from your computer. Your cooperation is appreciated.

 

 

Thanks for the info. Out of curiosity, which help desk ticket system were you using, and was the integration out-of-the-box?

--Dave


--

DAVID A. CURRY, CISSP • DIRECTOR OF INFORMATION SECURITY

THE NEW SCHOOL • 55 W. 13TH STREET • NEW YORK, NY 10011

+1 212 229-5300 x4728 • david.curry@newschool.edu




Dave,

 

            Footprints from Numara and it was out of the box somewhat J  - needed an ODBC connector and a couple of SQL Views set-up and mapped to the corresponding fields in Footprints (probably an hour or so set-up time – there was very clear documentation as to how to do it).  I think Numara called it their “Dynamic SQL Mapper”.  BTW, I believe BMC bought Numara, so there may be some differences now.

 

Kind Regards,

Jim

 

James M. Maher II
Executive Director of Information Technology Services
Saginaw Valley State University
Information Technology Services
7400 Bay Road
University Center, MI 48710
www.svsu.edu


Tel: (989) 964-2222
E-mail: jmmaher@svsu.edu

 

 

This email may contain legally privileged and/or confidential information. If you are not the intended recipient, or the employee or agent responsible for delivery of this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete this email from your computer. Your cooperation is appreciated.

 

 

From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of David Curry
Sent: Thursday, October 04, 2012 12:19 PM
To: CIO@LISTSERV.EDUCAUSE.EDU
Subject: Re: [CIO] Are you using LANDesk

 

Thanks for the info. Out of curiosity, which help desk ticket system were you using, and was the integration out-of-the-box?

 

--Dave

 

--

DAVID A. CURRY, CISSP • DIRECTOR OF INFORMATION SECURITY

THE NEW SCHOOL • 55 W. 13TH STREET • NEW YORK, NY 10011

+1 212 229-5300 x4728 • david.curry@newschool.edu



Message from genys30@yahoo.com

Hi Dave,
Can you summarize and post replies here?
 

__________________
Jenny Sotnik, MLIS
Tel: 972.52.3569203 

From: David Curry <david.curry@NEWSCHOOL.EDU>
To: CIO@LISTSERV.EDUCAUSE.EDU
Sent: Thursday, October 4, 2012 5:56 PM
Subject: [CIO] Are you using LANDesk

Greetings,

The New School is considering replacing its current lifecycle management tool with LANDesk Management Suite. The main components we're looking at are hardware and software inventory, software distribution, and patch management, and perhaps operating system roll-out. Our desktop environment is about 50-50 PC/Mac, and our server environment is about 50-50 Windows/Linux. 

If you're using LANDesk at your school and would be willing to share some information about the size of your deployment, how long you've had it, what you use it for, and how your experience with it has been, please respond to me off-list.

Thanks,
--Dave

--
DAVID A. CURRY, CISSP • DIRECTOR OF INFORMATION SECURITY
THE NEW SCHOOL • 55 W. 13TH STREET • NEW YORK, NY 10011
+1 212 229-5300 x4728 • david.curry@newschool.edu

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.