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In the past we have offered a few key employees backup services for their office computers.  We use Atempo and load the agent on their computers to do the backups.  I am now looking at going with a service such as MozyPro or Carbonite to backup all employee computers.  What I would like to do is offer the service and pay for it from IT.  However, if some needs more than X-gigs backup'd, then I would expect the department to pay IT for the additional storage space in order to have them justify the need for extra storage. 

So, if you are doing something similar, I would like to hear from you on a few items:

1.  What service are you using to provide backups for employee office computers?

2.  Do you charge the departments for the service?

3.  How much do you charge for the service?

4.  Do you exclude certain file types from the backups?  If so, which ones?


My big concern, is that I start a service needing 1TB of storage costing $A and then a couple of years go by and the cost has risen to $A * 10.

Thank you,

John

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments


Also, I would be interested in seeing any policy you have concerning IT providing backups for employee computers.

And any policy on requiring employees to perform backups of their data.

Thanks again.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

From: "John Davis" <davisj@marietta.edu>
To: CIO@LISTSERV.EDUCAUSE.EDU
Sent: Friday, December 7, 2012 11:29:48 AM
Subject: Backup Storage


In the past we have offered a few key employees backup services for their office computers.  We use Atempo and load the agent on their computers to do the backups.  I am now looking at going with a service such as MozyPro or Carbonite to backup all employee computers.  What I would like to do is offer the service and pay for it from IT.  However, if some needs more than X-gigs backup'd, then I would expect the department to pay IT for the additional storage space in order to have them justify the need for extra storage. 

So, if you are doing something similar, I would like to hear from you on a few items:

1.  What service are you using to provide backups for employee office computers?

2.  Do you charge the departments for the service?

3.  How much do you charge for the service?

4.  Do you exclude certain file types from the backups?  If so, which ones?


My big concern, is that I start a service needing 1TB of storage costing $A and then a couple of years go by and the cost has risen to $A * 10.

Thank you,

John

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Also, if anyone has done an RFP for this type of service, i'd be interested in looking at it.

Darrell Lutey
Assistant Director, 702-895-0763
Office of Information Technology, UNLV
CBC B129 / Mail Stop 7040
http://oit.unlv.edu  |  Twitter@unlv_oit
IT Help Desk: 702-895-0777




From:        John Davis <davisj@MARIETTA.EDU>
To:        CIO@LISTSERV.EDUCAUSE.EDU
Date:        12/07/2012 08:46 AM
Subject:        Re: [CIO] Backup Storage
Sent by:        The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>




Also, I would be interested in seeing any policy you have concerning IT providing backups for employee computers.

And any policy on requiring employees to perform backups of their data.

Thanks again.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 John R. Davis  <davisj@marietta.edu>
 Chief Information Officer
 Marietta College
 215 Fifth St.
 Marietta, OH  45750
 Voice: 740-376-4390
 Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


From: "John Davis" <davisj@marietta.edu>
To:
CIO@LISTSERV.EDUCAUSE.EDU
Sent:
Friday, December 7, 2012 11:29:48 AM
Subject:
Backup Storage


In the past we have offered a few key employees backup services for their office computers.  We use Atempo and load the agent on their computers to do the backups.  I am now looking at going with a service such as MozyPro or Carbonite to backup all employee computers.  What I would like to do is offer the service and pay for it from IT.  However, if some needs more than X-gigs backup'd, then I would expect the department to pay IT for the additional storage space in order to have them justify the need for extra storage.  

So, if you are doing something similar, I would like to hear from you on a few items:

1.  What service are you using to provide backups for employee office computers?

2.  Do you charge the departments for the service?

3.  How much do you charge for the service?

4.  Do you exclude certain file types from the backups?  If so, which ones?


My big concern, is that I start a service needing 1TB of storage costing $A and then a couple of years go by and the cost has risen to $A * 10.

Thank you,

John

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 John R. Davis  <davisj@marietta.edu>
 Chief Information Officer
 Marietta College
 215 Fifth St.
 Marietta, OH  45750
 Voice: 740-376-4390
 Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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