Main Nav

All, Houston Community College uses a content management system (CMS) for our main Internet website. The CMS was implemented in 2008 and is managed by central Information Technology. The content for the first level of the main site is managed by our Communications/Public Relations department with content for second level and below being maintained by content owners at each college or by major departments such as Student Services, Human Resources, Finance, etc. At this point IT maintains the servers, database, CMS, access, and all template development. Our Communications/Public Relations department is interested in taking ownership of the CMS administration, access control, and all development. Questions: 1. Who at your institution manages the CMS application upgrades and patches? 2. Who is responsible for granting and maintaining access for the content contributors? 3. Who does CMS training for content contributors? 4. Who does template development and modifications? 5. Who manages the database? 6. What involvement does your Communications/Public Relations department have kin your CMS or website? 7. What is IT's role in the institutions website development? Thank you, Bill Bill Carter Vice Chancellor of IT Houston Community College ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Yes, but he thinks it has not been done yet. ________________________________________
Message from mike.cunningham@pct.edu

1. Who at your institution manages the CMS application upgrades and patches? ITS 2. Who is responsible for granting and maintaining access for the content contributors? ITS 3. Who does CMS training for content contributors? Communications/Public Relations department 4. Who does template development and modifications? Communications/Public Relations department 5. Who manages the database? ITS 6. What involvement does your Communications/Public Relations department have kin your CMS or website? They control the look and all content and all navigation. What you see is their responsibility. That parts that you don't see are ITS responsibility 7. What is IT's role in the institutions website development? If it is anything beyond a simple form processing (get data and email it to someone) is needed or if the data is going to go into any database then ITS is responsible
Bill,

Our answer is complex.

Abbreviations:
  •  IT = Information Systems, the central IT department
  • CER = Communications and External Relations
  • College = College of Arts and Sciences
We have four principal web environments:

For the Wordpress CMS that hosts the main university web site and most administrative offices:

Questions:
1. Who  at your institution manages the CMS application upgrades and patches? CER
2. Who is responsible for granting and maintaining access for the content contributors? CER
3. Who does CMS training for content contributors? CER
4. Who does template development and modifications? CER
5. Who manages the database? IT
6. What involvement does your Communications/Public Relations department have kin your CMS or website? IS is responsible for the hardware stack up to but not including the CMS. CER is responsible for the CMS, templates, and has shared responsibility with units for content.
7. What is IT's role in the institutions website development?  See above, for this platform.  IT only maintains its own sites.

For the College CMS:

Questions:
1. Who  at your institution manages the CMS application upgrades and patches? The College.
2. Who is responsible for granting and maintaining access for the content contributors? We are moving toward a CPanel instance that IT controls, with distributed control at the CMS level.
3. Who does CMS training for content contributors? College.
4. Who does template development and modifications? College, in consultation with CER.
5. Who manages the database? IT
6. What involvement does your Communications/Public Relations department have kin your CMS or website? The were consulted on visual standards.
7. What is IT's role in the institutions website development? IT provides the stack up through CPanel.

For the non-CMS web server:

Questions:
1. Who  at your institution manages the CMS application upgrades and patches? N/A
2. Who is responsible for granting and maintaining access for the content contributors? Autoprovisioning of sites for all faculty and students, most staff. CER creates sites and manages access for departments, offices. IT creates UNIX groups.
3. Who does CMS training for content contributors?  N/A
4. Who does template development and modifications? Departments, sometimes with graphics help from CER.
5. Who manages the database? IT.
6. What involvement does your Communications/Public Relations department have kin your sites? Creation and access control for this instance.
7. What is IT's role in the institutions website development? IT runs the servers and software stack in this instance.

Google Sites. This is new for us but this is how I expect we will manage it.

Questions:
1. Who  at your institution manages the CMS application upgrades and patches? Google.
2. Who is responsible for granting and maintaining access for the content contributors? Autoprovisioning of individual accounts by IT. Provisioning of unit sites by IT with the joint  (IT+CER) approval through the existing third-level-domain approval process.
3. Who does CMS training for content contributors? IT, web.
4. Who does template development and modifications? I plan to ask CER to play this role.
5. Who manages the database? Google.
6. What involvement does your Communications/Public Relations department have kin your CMS or website? See above.
7. What is IT's role in the institutions website development? Provisioning, training.

Rick Matthews
Associate Provost for Technology
CIO

Bill, please note our input below....
 
C. Van Wyatt, PhD
Vice President for Information Technology
Texas State University-San Marcos
601 University Dr. JCK Suite 940
San Marcos, TX 78666-4615
(512) 245-9650
 
Close
Close


EDUCAUSE Connect
View dates and locations

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

EDUCAUSE Institute
Leadership/Management Programs
Explore More

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.