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Creative approaches to Unified Communications
Major vendors like Cisco and Shoretel offer turnkey solutions to provide VoIP telephony plus advanced UC features like videoconferencing, shared whiteboarding, desktop-sharing. But has anybody tried less costly, more modular approaches, bolting together multiple products to provide an integrated experience for users?
For instance, maybe some of you already have a VoIP solution and youâ€™ve found a way to integrate it with something like Lync, and your users can dial, launch a videoconference or share desktops in a single interface, blissfully unaware of the various software pieces that are providing those capabilities.
Just thinking that with technologies like WebRTC (and who knows what else) on the way, that building UC capabilities in an incremental, modular way may provide more flexibility and cost less than buying an all-in-one solution.
Strategic Planning and Communication
Information Technology Services
Washington and Lee University