Main Nav



We have posted our RFO for a CRM implementation at UHD, in part by shamelessly borrowing from the documents some of you shared in the past.  Now, we are looking for lessons learned from those of you who have recently gone through a similar experience of implementing a CRM system and integrating it with your existing environment.


Our implementation team has developed a quick survey and they are looking for the right contacts to send it to, preferable people in the recruiting and admissions area since that is our first implementation focus.  Please let me know if there are any contacts on your campus who may be willing to help us with the process; or feel free to forward this directly to them so they can respond to the survey.


I’d also like to hear about your experience from IT and overall project implementation perspective.


Thanks in advance for your help!




Hossein Shahrokhi

Associate Vice President for Information Technology

University of Houston-Downtown

One Main Street, Ste. 701-S

Houston, TX 77002


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at


Annual Conference
September 29–October 2
Register Now!

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


Digital Badges
Member recognition effort
Earn yours >

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.