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Having just gone through Hurricane Sandy and a northeaster a week later, we are feeling a bit of pressure about disaster planning here on Long Island. Actually Molloy faired very well but could not connect to the outside for multiple days because our ISP was without power…. One topic that has come up was that cell phones don’t work either, when the cell towers don’t have power, and when the traffic to them is at a maximum.

 

So my question is how many of you have satellite phones deployed on you campus? How many do are deployed? How are they managed? And anything you’d like to say about the topic!!!

 

If I get a bunch of good information I’ll summarize and repost…

 

Thanks,

Rob

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

 

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Comments

Rob, I don't think you're the only one thinking about institutional disaster planning; it's on our mind too! (It would also be wise to learn from our colleagues in New Orleans and the Gulf Coast region.....) A first question: what does Molloy's organizational structure look like? Who would definitely need a satellite phone? Perhaps you might consider some sort of private (possibly encrypted) UHF or VHF two-way radio system with three or four channels, at least for on-campus communication? I'm not sure of the cost of these systems (and it depends on how many radios, channels, etc.), but it can be ideal in a pinch. Sometimes these on campus systems are already in place; I know our Public Safety and A/V offices have two-way radios that cover the LIU Post Campus. Nextel radios rely on cell coverage, so those would be less than ideal. You might chuckle at this next comment, and I'm ready for it: maybe maintaining a few copper phone lines (say 5-10) might be an option as they typically tend to fare well in storms unless the physical lines themselves are damaged. Another thought regarding disaster planning: have an institutional Emergency Operations Center that serves as an institutional communications hub where key players meet every morning before, during and after a disaster. I'm planning to take some free FEMA courses online (from http://training.fema.gov/is/crslist.asp?page=all) and one in particular, Introduction to the Incident Command System for Higher Education (http://training.fema.gov/EMIWeb/IS/IS100HE.asp), is of note. (As for how I know all of this? I'm an amateur radio operator......) I hope this helps! Kind regards, Norm Norm Sutaria Instructional Designer LIU Brooklyn (718)780-4022 (office) (201)855-9277 (cell) norm.sutaria@liu.edu Having just gone through Hurricane Sandy and a northeaster a week later, we are feeling a bit of pressure about disaster planning here on Long Island. Actually Molloy faired very well but could not connect to the outside for multiple days because our ISP was without power…. One topic that has come up was that cell phones don’t work either, when the cell towers don’t have power, and when the traffic to them is at a maximum. So my question is how many of you have satellite phones deployed on your campus? How many do are deployed? How are they managed? And anything you’d like to say about the topic!!! If I get a bunch of good information I’ll summarize and repost… Thanks, Rob Dr. Robert Paterson Vice President – Information Technology, Planning and Research Molloy College Rockville Centre, NY Norm Sutaria Instructional Designer LIU Brooklyn (718)780-4022 (office) (201)855-9277 (cell) norm.sutaria@liu.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
I can also highly recommend the open source planning tool Kuali Ready, built by universities for the purpose of assisting higher education community in business continuity planning.  The tool is offered as a software as a service and local content download so you have access even in the event of an emergency.  Its used as a SaaS model by ~100 campuses in the US and Canada.    Details can be found at: http://www.kuali.org/ready

(full disclosure, I was the CIO at UC Berkeley when this was developed and have previously served on the board for the project).  

Shel


Shel Waggener
Senior Vice President Internet2




Thank you for sharing this

Naveed Husain
Chief Information Officer, Queens College, CUNY
65-30 Kissena Blvd, I-100
Flushing, NY 11365

Tel. 718.997.3009
Cell. 917.642.3946
Fax. 718.997.5678

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