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Hello,

 

I have been struggling since I started in HE (~4 yrs now) getting a respectable number of qualified applicants to apply for our IT positions.  These are good, challenging positions with decent pay and solid benefits, and yet, I don’t get nearly the number of qualified applicants (let alone applicants at all) that I would expect for the types of jobs I am posting.  I believe our HR department is “advertising” these IT postings via the same channels that they advertise all postings for the College, and that got me wondering what everyone else uses to get the word out that they have an opening in IT they are trying to fill.

 

I understand that there are some powerhouse institutions that people regularly watch for postings that they can jump on – in our immediate area that would likely be Michigan State University and even UoM isn’t too far away from Lansing, MI to consider for a job.  My guess is that they have no issue attracting qualified people to apply for their IT positions, but we don’t have the luxury of that level of name recognition or being a University (that some may prefer to work for).

 

So, any thoughts on this that you all can share would be most appreciated.  I am preparing for a discussion with our HR department on this topic to see if I can convince them to change their communication strategies when it comes to the posting of IT positions going forward.

 

Thank you for your assistance with this!

 

Randall S. Jobski, PMP

Director - Enterprise Systems

Lansing Community College

ITIL v3 Foundational Certified

jobskir@lcc.edu

517-483-1760 (w)

517-582-5003 (c)

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Randall, 

This is a good question and I too have been surprised (disappointed) with the numbers of qualified applications for technical positions.  The university/college website is a good place to start but you need to have postings out on Higheredjobs.com and/or the Chronicle of Higher Education (I see that LCC has something on Higheredjobs but I did not see anything on the Chronicle site).  We use the two interchangeably but if you watch them long enough you will see some differences in the type of positions posted.  All our IT positions go on one but if I am looking for a specialized degree requirement we may post on both.  Also, if you are looking for an experienced ERP person (Ellucian, Peoplesoft, Jenzabar) you will likely get your best hits using these sources.  The ACUTA website has many programmer/analyst position posted as well.

For positions you that are not higher education specific (desktop support, network analysts, systems administrators, etc.) you also need to get in the local/regional papers and make sure they cross post on Monster and/or Career Builder. Our ads in the papers are very short (because of cost) with a brief description and the URL for the full job posting. I have found that competing with industry on salary alone is difficult so you need to get word out about other benefits like tuition, 401k matching, healthcare, work environment, etc. that could reduce the base salary difference.    

It may be a good idea for you to reach out to other institutions in your area to see the volume of responses they are receiving on their technical positions.  You may find that this is not a local issue and perhaps some collaboration on like position openings would be beneficial. I am always amazed that we will post for non-IT positions and have 50-100 applications (administrative and faculty) while a Client Support Specialist yields about a dozen and more specialized positions yield even fewer.      

Take care and I wish you the best.

Curtis   

Randell,

We have recently advertised for several positions for our IT group as well.  It has been a bit of a struggle for us as well, but that being said, beyond our HR's normal postings we posted on the following sites: LinkedIn, Educause, edu1 Career Center, itjobs.com, modernanalyst.com and batimes.com (one of the positions was for a Business Analyst within IT).  Unfortunately I do not have any statistics on where the applicants heard of our openings, so I cannot say which source was more helpful than another.

All the Best,

Bill Liddick

-- Bill Liddick Associate Director, Enterprise Application Development Office of Enterprise Application Systems Ithaca College Job Hall | 953 Danby Rd | Ithaca, NY 14850 wliddick@ithaca.edu | www.ithaca.edu

On 5/16/2012 12:18 PM, Randy Jobski wrote:

Hello,

 

I have been struggling since I started in HE (~4 yrs now) getting a respectable number of qualified applicants to apply for our IT positions.  These are good, challenging positions with decent pay and solid benefits, and yet, I don’t get nearly the number of qualified applicants (let alone applicants at all) that I would expect for the types of jobs I am posting.  I believe our HR department is “advertising” these IT postings via the same channels that they advertise all postings for the College, and that got me wondering what everyone else uses to get the word out that they have an opening in IT they are trying to fill.

 

I understand that there are some powerhouse institutions that people regularly watch for postings that they can jump on – in our immediate area that would likely be Michigan State University and even UoM isn’t too far away from Lansing, MI to consider for a job.  My guess is that they have no issue attracting qualified people to apply for their IT positions, but we don’t have the luxury of that level of name recognition or being a University (that some may prefer to work for).

 

So, any thoughts on this that you all can share would be most appreciated.  I am preparing for a discussion with our HR department on this topic to see if I can convince them to change their communication strategies when it comes to the posting of IT positions going forward.

 

Thank you for your assistance with this!

 

Randall S. Jobski, PMP

Director - Enterprise Systems

Lansing Community College

ITIL v3 Foundational Certified

jobskir@lcc.edu

517-483-1760 (w)

517-582-5003 (c)

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Randy,

In addition to the normal channels our HR office uses, we typically post our IT openings to EDUCAUSE and Dice.com.  Informally, we also send notices about openings (with links) to listservs for peer school consortia and a few professional development networks.  That said, our number of qualified applicants also tends to be low.   

Cordially,
David
_____________________________________________________________________
David W. Sisk    Associate Director for Administration, Information Technology Services
Macalester College    /    1600 Grand Avenue    /     Saint Paul, Minnesota  55105-1899
http://www.macalester.edu/~sisk/                Voice (651) 696-6745,  FAX (651) 696-6778


David Sisk <sisk@MACALESTER.EDU> wrote:
Randy,

In addition to the normal channels our HR office uses, we typically post our IT openings to EDUCAUSE and Dice.com.  Informally, we also send notices about openings (with links) to listservs for peer school consortia and a few professional development networks.  That said, our number of qualified applicants also tends to be low.   

Cordially,
David
_____________________________________________________________________
David W. Sisk    Associate Director for Administration, Information Technology Services
Macalester College    /    1600 Grand Avenue    /     Saint Paul, Minnesota  55105-1899
http://www.macalester.edu/~sisk/                Voice (651) 696-6745,  FAX (651) 696-6778


David Sisk <sisk@MACALESTER.EDU> wrote:
Randy,

In addition to the normal channels our HR office uses, we typically post our IT openings to EDUCAUSE and Dice.com.  Informally, we also send notices about openings (with links) to listservs for peer school consortia and a few professional development networks.  That said, our number of qualified applicants also tends to be low.   

Cordially,
David
_____________________________________________________________________
David W. Sisk    Associate Director for Administration, Information Technology Services
Macalester College    /    1600 Grand Avenue    /     Saint Paul, Minnesota  55105-1899
http://www.macalester.edu/~sisk/                Voice (651) 696-6745,  FAX (651) 696-6778


David Sisk <sisk@MACALESTER.EDU> wrote:
Randy,

In addition to the normal channels our HR office uses, we typically post our IT openings to EDUCAUSE and Dice.com.  Informally, we also send notices about openings (with links) to listservs for peer school consortia and a few professional development networks.  That said, our number of qualified applicants also tends to be low.   

Cordially,
David
_____________________________________________________________________
David W. Sisk    Associate Director for Administration, Information Technology Services
Macalester College    /    1600 Grand Avenue    /     Saint Paul, Minnesota  55105-1899
http://www.macalester.edu/~sisk/                Voice (651) 696-6745,  FAX (651) 696-6778


Randall – a few thoughts…

 

We usually take the approach of blending both national outreach in higher education circles and local networking.  In our experience, geography plays a role for us in both recruitment and retention.  We have had good success in helping folks make the leap from corporate life to higher education, so this approach is a comfortable one for us for many IT positions.  

 

Locally, there are a number of IT related organizations that are helpful in communicating positions – local PMI chapter, local IT affinity group, local CIO roundtables, online constituent groups, etc..  In some cases these groups do not maintain formal job boards but instead work best through word of mouth and referrals.  These networks tend to generate qualified candidates.  In our experience, postings on large job boards or in newspapers tend to generate volume, not necessarily quality.

 

Taking the long view and building credibility as an employer of choice is something we take very seriously in the culture of our organization and in our community participation.  As one visible element of this, we sponsor a large IT internship program that has raised our recruiting profile dramatically.  We maintain contacts with regional school career offices throughout the year.  With an enormous number of recent graduates nationally remaining unemployed, these colleagues are eager to help connect us with potential candidates.  These relationships take time to build but yield substantial long-term dividends.

 

If none of that helps, having a few key staffing/recruiting firms in the wings is a good backstop.  Under this scenario, you often can structure it so you “try” before you “buy”, but you also get to pay a bit of a premium that we try to avoid unless the situation requires it.

 

Hope that helps.

 

John P. Barden

Associate Chief Information Officer

University of Rochester

john.barden@rochester.edu

Office: 585 275-5458

Mobile: 585 317-3398

 

David, Randy,

    We always use the local paper; we frequently use Boston and NY papers; sometimes ComputerWorld (if appropriate); in one case, the San Jose Mercury.  Like Macalester, we frequently use Educause (depending upon the nature of the position) though I'm pretty annoyed that there's now a fee for that, even for members.  Others we standardly use include:

Veteran Distribution Listserv (free)
Vermont Job Link (free)
Craigslist.com
monster.com
Historically Black Colleges and Universities (free)

Others we use depending upon the nature of the position include
NACUBO
Facebook

And we are just now starting to use LinkedIn and Twitter.

Increasingly, we're being told that the social media, particularly the business-oriented social media, are important venues, and we're developing a standard HR approach to using those media so it'll become routine.

David

On 5/16/12 4:05 PM, Kemp, Danny wrote:
David Sisk <sisk@MACALESTER.EDU> wrote:
Randy,

In addition to the normal channels our HR office uses, we typically post our IT openings to EDUCAUSE and Dice.com.  Informally, we also send notices about openings (with links) to listservs for peer school consortia and a few professional development networks.  That said, our number of qualified applicants also tends to be low.   

Cordially,
David
_____________________________________________________________________
David W. Sisk    Associate Director for Administration, Information Technology Services
Macalester College    /    1600 Grand Avenue    /     Saint Paul, Minnesota  55105-1899
http://www.macalester.edu/~sisk/                Voice (651) 696-6745,  FAX (651) 696-6778


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