Main Nav

Has anyone received reports of WIFI issues with newly updated iOS 6 devices?  We received our first complaint this AM from the user community, although our developers reported this issue last week.  It seems that only iPhone 4S and iPad 3 running iOS 6 are affected.  (iPad 2 and earlier as well as iPhone 4 and earlier are NOT affected).  The issue reported (and confirmed) is that the affected devices will not connect to certain WIFI networks (in our case, our managed "FIT" APs - 802.11n HP/3COM/H3C) - no associate with AP, no DHCP.  To be clear, these same devices were confirmed working running iOS 5.

Thanks in advance,

Jake
Jake Holmquist
Director of Information Technology Services

Riverdale, NY 10471
Phone: 718-862-7449
Fax: 718-862-8024

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We found that resetting the network settings and then reconnecting seemed to fix the issue with most users.

 

Settings > General > Reset > Reset Network Settings

 

 

Tim Cappalli, ACMP CCNA | (802) 626-6456

Office of Information Technology (OIT) | Lyndon

» cappalli@lyndonstate.edu | oit.lyndonstate.edu

 

 

Sent from Windows 8 and Outlook 2013

 

Maybe this:


On Sep 20, 2012, at 21:52, "Cappalli, Tim G @ LSC-OIT" <Tim.Cappalli@LSC.VSC.EDU> wrote:

We found that resetting the network settings and then reconnecting seemed to fix the issue with most users.

 

Settings > General > Reset > Reset Network Settings

 

 

Tim Cappalli, ACMP CCNA | (802) 626-6456

Office of Information Technology (OIT) | Lyndon

» cappalli@lyndonstate.edu | oit.lyndonstate.edu

 

<image001.png>

 

Sent from Windows 8 and Outlook 2013