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We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Comments

Bob:

 

We have been with Microsoft Online email for our students from the beginning.  From the start, we automated the provisioning and management of the accounts as we knew there was no way that we could manually manage the number of students that come through the door at our Community College.  We are an Ellucian Banner school running Banner Identity Integration Services (BEIS) connected to our Microsoft Forefront Identity Manager.  Please see our EDUCAUSE poster presentation on our architecture: http://www.educause.edu/annual-conference/2010/banner-identity-integration-active-directory

 

Currently, we are on Office365 but not on the A2 Plan.  We are scheduled to migrate to A2 and Student Advantage in January.  I will have a better idea of all this come February.

 

To your questions:

1.       From an staff FTE perspective, I would say we use less than 1/2 FTE to manage and maintain the interfaces.

2.       We treat part-time just the same as a full-time student.  With such large part-time populations, we have to treat them the same so that they can fully participate in our classes.  Today, we have classes that count on this infrastructure for email, assignment preparation, and class participation.  We have a grace period for students to re-enroll.  De-provisioning  student accounts occurs on an academic calendar schedule as there is no really good way to do it in real time.  Provisioning is tied to the registration event, so it can be done in real-time. 

3.       We believe that the impact of email and file storage on bandwidth is minimum in comparison to the impact of multi-media and other hosted applications.  YouTube, Pandora, and even some hosted instructional applications seem to consume the greatest part of the college’s 350MB of bandwidth.  Everything is moving to the net so our bandwidth demand is sky-rocketing.  Our student wireless network consumes >60% of the college’s available bandwidth.  When the students are away, our bandwidth use drops to 3-5% of the pipe.  Our faculty member like using rich multi-media resources in their classrooms.

 

Craig

 

=========================================

J. Craig Klimczak, D.V.M., M.S.

Vice Chancellor for Technology and Educational Support Services

St. Louis Community College

300 South Broadway

St. Louis, MO  63102

 

Phone:  (314) 539-5436

Email:   cklimczak@stlcc.edu    

 

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob,

Our experience with Office 365 has been much the same as Fred’s & just as positive. We’ve been live on Office 365 with faculty & staff since December 2012 and live with students since February. We authenticate with ADFS & automatically provision/deprovision AD accounts based on data from our ERP (Jenzabar EX). We’ve configured our provisioning system (UMRA from Tools4Ever) to disable student accounts 9 months after their last enrollment and disable faculty/staff accounts the day after their employment ends.

Let me know if you’d like more information.

Best,



Brian Baute
Assistant Vice President & CIO
Queens University of Charlotte
bauteb@queens.edu
980-229-2070


From: Fred Miller <fred.miller@FURMAN.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Tuesday, December 3, 2013 at 5:13 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Issues about MS 360

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob, thanks for asking these questions.  The responses have been helpful for us at Oregon State as well!

I'd like to add one question to Rob's.  For those who have deployed Office 365, do any of you also offer Google Apps?  If so, how do you offer these services e.g. do you give your students a choice to either go one way or the other?  Do faculty and staff have a choice?

Thanks,
Scott

~~~~~~~~~~~~~~~~~~~~~~~~~~
Scott Emery
Director, Technology Support Services
Information Services
Oregon State University
Phone: 541-737-2880

Rob,

We have been live with Office 365 since January of 2013 for our entire campus – faculty, staff, students, affiliates, and alumni. We have about 10,000 accounts and 2000 alumni accounts. 

We integrated 365 with our Identity Management system to handle automatic provisioning, including changing the license from a student license to an alumni license once a students graduates or meet our rules for being an alumni (at least 24 completed units).  We also integrated ADFS with Shibboleth since that was our main federated authentication system.

We don't spend much time maintaining the automatic provisioning, we spend about .25 FTE managing the Office 365 environment – providing tier 2/3 support, making sure AD, ADFS, ADFS proxy, and the sync tools are working as they should. But Microsoft will continue to add more licensing options to Office 365 and as they do, we will have to modify our code to provide the licensing options available to each affiliation so this will be some work ~50 hours.

We have seen an increase of about 10% to our bandwidth connection and not much on our wireless since our previous on-prem solution was also accessible via wireless.

Regards,
------------
Faust Gorham
Interim Chief Information Officer
Information Technology
University of California, Merced
C: 209.658.7149

From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 11:17 AM
To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob,

Our experience with Office 365 has been much the same as Fred’s & just as positive. We’ve been live on Office 365 with faculty & staff since December 2012 and live with students since February. We authenticate with ADFS & automatically provision/deprovision AD accounts based on data from our ERP (Jenzabar EX). We’ve configured our provisioning system (UMRA from Tools4Ever) to disable student accounts 9 months after their last enrollment and disable faculty/staff accounts the day after their employment ends.

Let me know if you’d like more information.

Best,



Brian Baute
Assistant Vice President & CIO
Queens University of Charlotte
bauteb@queens.edu
980-229-2070


From: Fred Miller <fred.miller@FURMAN.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Tuesday, December 3, 2013 at 5:13 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Issues about MS 360

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob, thanks for asking these questions.  The responses have been helpful for us at Oregon State as well!

I'd like to add one question to Rob's.  For those who have deployed Office 365, do any of you also offer Google Apps?  If so, how do you offer these services e.g. do you give your students a choice to either go one way or the other?  Do faculty and staff have a choice?

Thanks,
Scott

~~~~~~~~~~~~~~~~~~~~~~~~~~
Scott Emery
Director, Technology Support Services
Information Services
Oregon State University
Phone: 541-737-2880

Rob,

We have been live with Office 365 since January of 2013 for our entire campus – faculty, staff, students, affiliates, and alumni. We have about 10,000 accounts and 2000 alumni accounts. 

We integrated 365 with our Identity Management system to handle automatic provisioning, including changing the license from a student license to an alumni license once a students graduates or meet our rules for being an alumni (at least 24 completed units).  We also integrated ADFS with Shibboleth since that was our main federated authentication system.

We don't spend much time maintaining the automatic provisioning, we spend about .25 FTE managing the Office 365 environment – providing tier 2/3 support, making sure AD, ADFS, ADFS proxy, and the sync tools are working as they should. But Microsoft will continue to add more licensing options to Office 365 and as they do, we will have to modify our code to provide the licensing options available to each affiliation so this will be some work ~50 hours.

We have seen an increase of about 10% to our bandwidth connection and not much on our wireless since our previous on-prem solution was also accessible via wireless.

Regards,
------------
Faust Gorham
Interim Chief Information Officer
Information Technology
University of California, Merced
C: 209.658.7149

From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 11:17 AM
To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob,

Our experience with Office 365 has been much the same as Fred’s & just as positive. We’ve been live on Office 365 with faculty & staff since December 2012 and live with students since February. We authenticate with ADFS & automatically provision/deprovision AD accounts based on data from our ERP (Jenzabar EX). We’ve configured our provisioning system (UMRA from Tools4Ever) to disable student accounts 9 months after their last enrollment and disable faculty/staff accounts the day after their employment ends.

Let me know if you’d like more information.

Best,



Brian Baute
Assistant Vice President & CIO
Queens University of Charlotte
bauteb@queens.edu
980-229-2070


From: Fred Miller <fred.miller@FURMAN.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Tuesday, December 3, 2013 at 5:13 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Issues about MS 360

Hi Rob,

Thanks for asking about Office 365. Furman University's experience with the product has been remarkably good. We've been live with for students since March 2012. We migrated faculty and staff from February to August of 2012. Our admin staff use powershell scripts to help automate de-provisioning. We're using SAML2/ADFS authentication, so if the person isn't in Active Directory they're not getting their mail.

We have a web page explaining our processes for who gets an account and such here:



If you'd like more details, please let me know.

Thanks again,

Fred



From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 2:17 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Rob, thanks for asking these questions.  The responses have been helpful for us at Oregon State as well!

I'd like to add one question to Rob's.  For those who have deployed Office 365, do any of you also offer Google Apps?  If so, how do you offer these services e.g. do you give your students a choice to either go one way or the other?  Do faculty and staff have a choice?

Thanks,
Scott

~~~~~~~~~~~~~~~~~~~~~~~~~~
Scott Emery
Director, Technology Support Services
Information Services
Oregon State University
Phone: 541-737-2880

Rob,

We have been live with Office 365 since January of 2013 for our entire campus – faculty, staff, students, affiliates, and alumni. We have about 10,000 accounts and 2000 alumni accounts. 

We integrated 365 with our Identity Management system to handle automatic provisioning, including changing the license from a student license to an alumni license once a students graduates or meet our rules for being an alumni (at least 24 completed units).  We also integrated ADFS with Shibboleth since that was our main federated authentication system.

We don't spend much time maintaining the automatic provisioning, we spend about .25 FTE managing the Office 365 environment – providing tier 2/3 support, making sure AD, ADFS, ADFS proxy, and the sync tools are working as they should. But Microsoft will continue to add more licensing options to Office 365 and as they do, we will have to modify our code to provide the licensing options available to each affiliation so this will be some work ~50 hours.

We have seen an increase of about 10% to our bandwidth connection and not much on our wireless since our previous on-prem solution was also accessible via wireless.

Regards,
------------
Faust Gorham
Interim Chief Information Officer
Information Technology
University of California, Merced
C: 209.658.7149

From: Robert Paterson <rpaterson@MOLLOY.EDU>
Reply-To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Monday, December 2, 2013 11:17 AM
To: EDUCAUSE Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: [CIO] Issues about MS 360

We’ve just had a conversation with MS about 360….. Just curious as to the status of your institution regarding using it. They are saying “student can use it for free” with the following caveats:

1. Customer is licensed for Office Professional Plus for Employees (which we are)

2. Customer agrees to deactivate the student’s access when they are no longer enrolled

 

The 2nd item above requires someone to go in to a web console and deactivate anyone that participated in gaining access to Office 365 and is no longer a student here

 

Some questions.

1.      If you have implemented Office 360, how much resource is required in #2 above?

2.      What do you do about part-time students? About student that don’t enroll every semester or drop below full time?

3.      What impact has implementation had on your institutions bandwidth to the internet? And wireless local access?

 

Best,

Rob

 

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

New Phone Numbers for Molloy College
Main number:   516-323-3000

Direct number:  516-323-4848

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.