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Colleagues,

 

For the better part of a decade, we have not formally tracked university-owned personal computers (desktops, laptops) due to decision by the university to not track items costing less than $2500.  We have maintained and evolved fairly mature network connectivity policies that establish requirements for all devices connecting to a campus wired- or wireless networks (both university-owned or personal). 

 

Today, we’re migrating users and computers to a new federated directory service which involves movement away from legacy directories and discovery and connection of formerly unconnected devices.  While getting to a single directory will dramatically simplify our EA and give us single identity efficiency, it will also give us much needed visibility of distributed assets and help us tremendously in better handling security, software and asset management.  As you might expect, our migration teams are experiencing some pushback from users when they are told that all university-owned devices will be domain-connected. 

 

I’m hoping that some of you might be willing to share with me your local network and computer policies pertaining to things like domain-connection, requirements for connecting to university networks, etc.  I’d appreciate the input either here or offlist.

 

Thanks!

 

Rich.

 

____________________________

Richard A. Whitney, Ph.D.

CIO/VP Information Technology

University of Alaska – Anchorage

907-786-4754 (o)   |   907-360-7755 (c)

rich.whitney@uaa.alaska.edu

http://cio.uaa.alaska.edu

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Comments

Here at UW-Eau Claire we have always inventoried and tracked desktop and laptop computers for a number of reasons.
-We charge a yearly computer support fee that covers the costs of the software on the client and some of the backend software
-We have a four year rotation policy and our chairs, deans, directors can get reports showing the age of each computer each employee has
-We track in Microsoft's System Center Configuration Manager for pushing out software, managing security patches, checking error logs.  Also use JAMF's products to do similar management on the Mac platform.  We need to know who the computer is assigned to in case we have to contact that person or physically go to that computer in the even of a compromised computer or a problem the user is having.
-Our HelpDesk has the ability, with the computer owner's permission, to take control of computer remotely so user can see what our a help Desk staff member is doing.  Sometimes just in time training.  Need to know computer and who it is assigned to so we connect to the correct computer.


Chip Eckardt
CIO
UW-Eau Claire
105 Garfield Ave.
Eau Claire, WI 54701


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