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We are re-evaluating our FIM support and would like to hear from others who have utilized professional services or support from a qualified vendor.  Any recommendations are appreciated.

 

Les

 

Les Vaughan
Associate Vice President Information Technology
Wentworth Institute of Technology
550 Huntington Ave
Boston, MA 02115

617-989-4510 desk
617-279-5106 mobile

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We are re-evaluating our FIM support and would like to hear from others who have utilized professional services or support from a qualified vendor.  Any recommendations are appreciated.

 

Les

 

Les Vaughan
Associate Vice President Information Technology
Wentworth Institute of Technology
550 Huntington Ave
Boston, MA 02115

617-989-4510 desk
617-279-5106 mobile

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Les:

 

We have used Oxford Computer Group for various support roles with FIM, ILM and MIIS.  Oxford wrote our original management agent to connect Banner to MIIS that later became FIM.  Apparently, Oxford wrote Microsoft’s new management agent so we are in talks with them now to understand the difference between Oxford’s branded MA and Microsoft’s branded MA written by Oxford.

 

Craig