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Music on Hold (MOH)
Good morning Everyone!
This week we successfully transitioned the Concord University phone system to the ShoreTel VOIP solution. The campus seems delighted with it so far. Something our project had not anticipated is the interest into the music selection for Music on Hold (MOH).
I’d like to hear how other campuses have addressed this in recent years and would especially appreciate information on the following:
With music preferences being so subjective, how did you/your campus community decide what type of music to use?
What vendors have you partnered with to ensure licensing/copyright compliance and how satisfied are you with their service?
Do you use your MOH as a marketing tool, perhaps devoting the first few seconds of MOH for “announcement type” content?
Any other information you care to share?
Thanks in advance!
Chuck Elliott, MS, MPA
Chief Technology Officer
Rahall Technology Center 255
(304) 384-5334 Office
(404) 229-3077 Cell
(304) 384-7998 Fax