Main Nav

We are also interested in solutions.  Ideally, we'd like to break down the utilization data by location.
Theresa

---------- Forwarded message ----------
From: Kira Chernotsky <kira.chernotsky@uct.ac.za>
Date: Wed, Jan 16, 2013 at 3:48 AM
Subject: Re: [CIO] Performance evaluation solution
To: CIO@listserv.educause.edu


Dear CIOs,

 

At the University of Cape Town (in South Africa), we would like to assess the usage of PCs across our student labs so that we can identify if some of the labs are underutilised, which students use them most, etc.

Do any of you run any such systems?

 

We'd also be keen to have systems running that allow students to see which lab seats are currently in use and to book a vacant one, ideally using a mobile device. Does anyone have experience with something like this?

 

Kind regards,

 

Kira

Director: Customer Services, ICTS department

 

UNIVERSITY OF CAPE TOWN

This e-mail is subject to the UCT ICT policies and e-mail disclaimer published on our website at http://www.uct.ac.za/about/policies/emaildisclaimer/ or obtainable from +27 21 650 9111. This e-mail is intended only for the person(s) to whom it is addressed. If the e-mail has reached you in error, please notify the author. If you are not the intended recipient of the e-mail you may not use, disclose, copy, redirect or print the content. If this e-mail is not related to the business of UCT it is sent by the sender in the sender's individual capacity.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.




--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We use a combination of product.  To find open lab seats we have an HTML5 application we wrote in Ruby on Rails. You can try it at http://spaces.uwec.edu/buildings

 

We use Sassafras Software’s Key Server product  (http://www.sassafras.com/) to track logons and software use/metering.  If you only have PCs I suspect Microsoft’s SCCM 2012 would do everything but meter software usage.

 

Chip

Chip Eckardt
CIO
University of Wisconsin-Eau Claire
105 Garfield Ave.
Eau Claire, WI 54701
Phone 715-836-4636 ext. 362381
eckardpp@uwec.edu

 

 

 

We use a simple tracking mechanism in logon and logoff scripts to maintain a database of utilization, and then run various queries against the data to aggregate by labs, times, etc.  This is based on work originally presented by Brandon Jones in Windows IT Magazine (some info here:  http://www.windowsitpro.com/article/deployment/windows-it-pro-innovators-share-their-successes-97204).  You can build this in an hour or two with nothing more than some simple VBS scripting and a backend database.  We have ours running against SQL Server.  

 

Contact me off list if you would like more details.

 

Richard Toeniskoetter

Exexcutive Director Information Technology

University of Southern Indiana

812-464-1733

 

We can get lots of data from PaperCut but here's what I have focused on for years and years.

  https://www.uni.edu/its/services/statistics/student-computer-center-statistics

Tom
Director, ITS - User Services University of Northern Iowa 36 ITTC Building Cedar Falls, IA 50614-0522 Phone: 319-273-6460 fax: 319-273-7518 "For deaf or hard of hearing, use Relay 711" Website: http://www.uni.edu/peterson "The University of Northern Iowa provides transformative learning experiences that inspire students to embrace challenge, engage in critical inquiry and creative thought, and contribute to society." On 1/16/2013 8:12 AM, Toeniskoetter, Richard wrote:

We use a simple tracking mechanism in logon and logoff scripts to maintain a database of utilization, and then run various queries against the data to aggregate by labs, times, etc.  This is based on work originally presented by Brandon Jones in Windows IT Magazine (some info here:  http://www.windowsitpro.com/article/deployment/windows-it-pro-innovators-share-their-successes-97204).  You can build this in an hour or two with nothing more than some simple VBS scripting and a backend database.  We have ours running against SQL Server.  

 

Contact me off list if you would like more details.

 

Richard Toeniskoetter

Exexcutive Director Information Technology

University of Southern Indiana

812-464-1733

 

We use a tool called JouleX for IT energy management. This can be deployed through AD or other means. Since our labs are all in AD we can easily measure things. While jouleX shows power consumption it also shows a large number of variables, such as CPU. We can then see how many were used and the percentage of time they were in use.

We just started using  jouleX to view server utilization to look for servers that are over or under utilized. This is allowing us to identify candidates for virtualization or server upgrades.

What is really great is this is being done for the socially acceptable goal of reducing energy usage and reducing our carbon footprint. This means departments are more willing to allow us to monitor there equipment since it relates to the president's commitment for carbon neutrality. The fact I get lots of data is just a real win.

Jack





Jack Suess
UMBC Division of Information Technology (DoIT)

Like others, we are using Labstats. It seems to work pretty well and we also use it to put up a page that lets students see which labs have open stations in real-time. When the labs get really busy at the end of the semester that's a useful tool for the students.

 - Mark

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We also use LabStats and based on the stats, we are changing PCs in a particular area in the Library to VDIs because these PCs are used predominantly for Web based activities (we are a Google Apps school) and not for client based academic applications as was thought. 


-- Ravi
CIO, Wellesley College
Google Voice - 860-631-RAVI


We were one of Labstats first clients, have used the product for years.  It is a great tool.



Dan Wasson
Director Systems & LAN Management
Northwestern Michigan College
231-995-1164


We are also interested in solutions.  Ideally, we'd like to break down the utilization data by location.
Theresa

---------- Forwarded message ----------
From: Kira Chernotsky <kira.chernotsky@uct.ac.za>
Date: Wed, Jan 16, 2013 at 3:48 AM
Subject: Re: [CIO] Performance evaluation solution
To: CIO@listserv.educause.edu


Dear CIOs,

 

At the University of Cape Town (in South Africa), we would like to assess the usage of PCs across our student labs so that we can identify if some of the labs are underutilised, which students use them most, etc.

Do any of you run any such systems?

 

We'd also be keen to have systems running that allow students to see which lab seats are currently in use and to book a vacant one, ideally using a mobile device. Does anyone have experience with something like this?

 

Kind regards,

 

Kira

Director: Customer Services, ICTS department

 

UNIVERSITY OF CAPE TOWN

This e-mail is subject to the UCT ICT policies and e-mail disclaimer published on our website at http://www.uct.ac.za/about/policies/emaildisclaimer/ or obtainable from +27 21 650 9111. This e-mail is intended only for the person(s) to whom it is addressed. If the e-mail has reached you in error, please notify the author. If you are not the intended recipient of the e-mail you may not use, disclose, copy, redirect or print the content. If this e-mail is not related to the business of UCT it is sent by the sender in the sender's individual capacity.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.




--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We use a combination of product.  To find open lab seats we have an HTML5 application we wrote in Ruby on Rails. You can try it at http://spaces.uwec.edu/buildings

 

We use Sassafras Software’s Key Server product  (http://www.sassafras.com/) to track logons and software use/metering.  If you only have PCs I suspect Microsoft’s SCCM 2012 would do everything but meter software usage.

 

Chip

Chip Eckardt
CIO
University of Wisconsin-Eau Claire
105 Garfield Ave.
Eau Claire, WI 54701
Phone 715-836-4636 ext. 362381
eckardpp@uwec.edu

 

 

 

While I’m sure there are automated systems out there and this just works for labs that are staffed.  I just have the attendant count the number of stations being used (people sitting at them) once an hour, not a class change time, and put it in a spread sheet….while not perfect does show relative amounts and patterns of use.

 

Dr. Robert Paterson

Vice President – Information Technology, Planning and Research

Molloy College

Rockville Centre, NY

 

We've been using LabStats from http://www.computerlabsolutions.com they also offer a module that tracks app usage to look at which apps are no longer necessary to maintain licensing.

We also use the mapping module for availability showing lab patrons where open lab machines are.

Bryon
Director of IT for Extended University Programs
Western Michigan University


Sent from my Verizon Wireless 4G LTE DROID


Theresa Rowe <rowe@OAKLAND.EDU> wrote:

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Close
Close


Annual Conference
September 29–October 2
Register Now!

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.