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1. Topic #4 - Improving the Institution's Operational Efficiency through IT "I believe that Rob's answer wasn't glib, and together with Romeyn, they have correctly identified what is often the fundamental roadblock to progress: People do not like change." The idea that people do not like the change you desire for them is looking at the problem the wrong way. The CIO has to create a client perceived value for an item or service to make positive change possible. If the "the people" AKA, your CLIENTS don't want to change that is on you. Putting the president or provost in a situation where they have to force an institutional technology project through will create long term political problems. It also doesn't help to make the organization more change positive or accept IT in a leadership role. The CIO needs to be an extreme communicator, sales and marketing agent to create a client base that desires change. I would say be more like Apple and less like Microsoft. When Apple releases a new operating system or device, their customers stand in line for miles to receive them. When Microsoft does the same thing most people will not touch it with a ten foot pole. If your organization has "People" who act like Microsoft customers then it is the CIOs responsibility to move them into being more like Apple customers. This Educause article discusses how to begin this process. 2. NDA for academic research with Tech Firms NONDISCLOSURE AGREEMENT This Nondisclosure Agreement (this "Agreement") is made and entered into as of DATE between COMPANY (the "Company") and Name (the "Recipient"). 1. Purpose. The Company and the Recipient wish to explore a business opportunity of mutual interest and in connection with this opportunity, the Company may disclose to the Recipient certain confidential technical and business information which the Company desires the Recipient to treat as confidential. 2. "Confidential Information" means any information disclosed to the Recipient by the Company, either directly or indirectly in writing, orally or by inspection of tangible objects, including without limitation the Company's operating plans. Confidential Information may also include information disclosed to the Company by third parties. Confidential Information shall not, however, include any information which the Recipient can establish (i) was publicly known and made generally available in the public domain prior to the time of disclosure to the Recipient by the Company; (ii) becomes publicly known and made generally available after disclosure to the Recipient by Company through no action or inaction of the Recipient; or (iii) is in the possession of the Recipient, without confidentiality restrictions, at the time of disclosure by the Company as shown by the Recipient's files and records immediately prior to the time of disclosure. 3. Non-use and Non-disclosure. The Recipient agrees not to use any Confidential Information for any purpose except to evaluate and engage in discussions concerning a potential business relationship between the Recipient and the Company or to perform work for the Company. The Recipient agrees not to disclose any Confidential Information to third parties or to employees of the Recipient, except to those employees who are required to have the information in order to evaluate or engage in discussions concerning the contemplated business relationship. The Recipient shall not reverse engineer, disassemble or decompile any prototypes, software or other tangible objects which embody the Company's Confidential Information and which are provided to the Recipient hereunder. 4. Maintenance of Confidentiality. The Recipient agrees that it shall take all reasonable measures to protect the secrecy of and avoid disclosure and unauthorized use of the Confidential Information. Without limiting the foregoing, the Recipient shall take at least those measures that the Recipient takes to protect its own most highly confidential information and shall have its employees, if any, who have access to Confidential Information sign a non-use and non-disclosure agreement in content substantially similar to the provisions hereof, prior to any disclosure of Confidential Information to such employees. The Recipient shall not make any copies of Confidential Information unless the same are previously approved in writing by the Company. The Recipient shall reproduce the Company's proprietary rights notices on any such approved copies, in the same manner in which such notices were set forth in or on the original. The Recipient shall immediately notify the Company in the event of any unauthorized use or disclosure of the Confidential Information. 5. No Obligation. 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Nothing in this Agreement is intended to grant any rights to the Recipient under any patent, mask work right or copyright of the Company, nor shall this Agreement grant the Recipient any rights in or to Confidential Information except as expressly set forth herein. 9. Term. This Agreement shall survive until such time as all Confidential Information disclosed hereunder becomes publicly known and made generally available through no action or inaction of the Recipient. 10. Remedies. The Recipient agrees that any violation or threatened violation of this Agreement will cause irreparable injury to the Company, entitling the Company to obtain injunctive relief in addition to all legal remedies. 11. Recipient Information. The Company does not wish to receive any confidential information from the Recipient, and the Company assumes no obligation, either express or implied, with respect to any information disclosed by the Recipient. 12. Miscellaneous. This Agreement shall bind and inure to the benefit of the parties hereto and their successors and assigns. This Agreement shall be governed by the laws of the State of California, without reference to conflict of laws principles. This document contains the entire agreement between the parties with respect to the subject matter hereof. Any failure to enforce any provision of this Agreement shall not constitute a waiver thereof or of any other provision hereof. This Agreement may not be amended, nor any obligation waived, except by a writing signed by both parties hereto. 13. Severability. In the event any term of this Agreement is found by any court to be void or otherwise unenforceable, the remainder of this agreement shall remain valid and enforceable as though such term were absent upon the date of its execution. The foregoing is understood and agreed to by the duly authorized representatives of the parties. COMPANY By: Name: Title: Recipient [Individual] By: Name: 3. Mac vs. PC (2) Single platform support and computing is over unless you stick your head in the sand. iOS, Android, OSX, Windows, Linux ... and who knows what else is coming and IT will have to provide the support and services for those devices. Your organization needs to understand that making sure you staff can support these devices has to be a priority. Most of Bowdoin student Mac users also have Windows on their laptops. We have about 95% or our entering class buying Macs but also using Windows. Most of them also have an iPhone or some other mobile device they need to use on our network. This article talks about this issue. Mitch Davis CIO Bowdoin College 9600 College Station 308, Hawthorne/Longfellow Brunswick, ME 04011 Office 207 725 3930 Direct 207 607 9932 Fax 207 725 3764 Email Admin: Jennifer Wienckowski - 207-725-3277 - ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at