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We have received increasing requests for substantial server environments – Vmware, server space – for personal research and/or university projects (not standard classroom projects, web space, etc.). A few questions:


-          Are you receiving requests like this?

-          Are the requests increasing?

-          Do you budget for this in IT?

-          Do you have a relationship with a 3rd-party (e.g., Rackspace) and point the requestors in that direction?

-          If you provide, do you chargeback?

-          If you point to 3rd party, does the department pay?


Thank you for any information.




Paige Francis, CIO

Fairfield University


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Hi Paige:

Yes, we too had an increase of requests. We ultimately adjusted our services to include a virtual server SLA with associated costs.

We outline service levels, disk space, configurations, support levels, billing, protected information considerations and cost.

This detailed information can be found at


Jeff Farnham

Deputy CIO and Associate VP for Information Technology

University of South Carolina

1244 Blossom Street

Columbia SC 29208