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Group,
 
At the beginning of some semesters (this one for example), our users are receiving a message of "too many simultaneous users" when a large number of classes log into our portal at the same time to get to our LMS.  Our portal is Luminis 4.3.0.147 and our LMS is Blackboard Learn 9.1.6.  Blackboard is not really in this equation.  It is a load issue as the servers respond as normal once logged into it.  We have (2) Luminis Portal tier servers behind an F5 load balancer and 1 Resource tier server that talks to Banner.
 
It usually happens on the first and possibly the second day of the term.  Other than throwing more hardware at the problem or requesting faculty to change their habits.  Have we missed any magic bullet to resolve our issue.  Any type of parameter that may make sense to look at?
 
Any suggestions will be appreciated.
 
Thanks,
 
Dave
 
 
David Hoyt
Chief Information Systems Officer
 
Collin College     
Collin Higher Education Center
3452 Spur 399
McKinney, TX  75069
P - 972.599.3133   F - 972.599.3131
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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Message from alexander.s@mccd.edu

I don’t have any experience with Luminis, but I Googled to see what I could find.  It sounds like there is a limit on the number of people that can be in the login process at one time (however that is defined).  The setting that controls this can be changed, but some folks suggest against it.  More info here:

http://www.lumdev.net/node/3795

http://www.lumdev.net/node/2771

 

Steven Alexander Jr.

Online Education Systems Manager

Merced College

3600 M Street

Merced, CA 95348-2898

(209) 384-6191

alexander.s@mccd.edu

 

Steven,
 
Thanks for taking the time to research my issue.  I've forwarded your email to my Luminis Admin and hopefully a suggestion in there will help with the issue.
 
Dave

>>> On 6/4/2012 at 2:22 PM, in message <879EB8C89DE7AF4CB3987828126608729040857D@Z-EXDAG1.mccd.edu>, Steven Alexander <alexander.s@MCCD.EDU> wrote:

I don't have any experience with Luminis, but I Googled to see what I could find.  It sounds like there is a limit on the number of people that can be in the login process at one time (however that is defined).  The setting that controls this can be changed, but some folks suggest against it.  More info here:

http://www.lumdev.net/node/3795

http://www.lumdev.net/node/2771

 

Steven Alexander Jr.

Online Education Systems Manager

Merced College

3600 M Street

Merced, CA 95348-2898

(209) 384-6191

alexander.s@mccd.edu

 

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