Main Nav



We're in the process of implementing a public wifi service across our University.   Visitors will be able to access our network, enter their mobile device #, request credentials, and receive them via SMS.   We want to assure fast and guaranteed delivery of these text messages to campus visitors.   Therefore, we want to contract with an SMS gateway provider which can guarantee expedited delivery of text messages.  Such a provider would have arrangements in place with the major cellular carriers to ensure messages are prioritized & expedited.  Such a provider would likely also maintain tables so that it can route a message to a particular phone number via the appropriate carrier. 


QUESTION:   We're looking for any recommendations and contact information for an SMS Gateway Provider that would meet our needs.   I know that many other schools have indicated that they use a similar Public WiFi structure, so I'm hoping that perhaps a few of you have contracted with an SMS Gateway provider that you can recommend.





Carmen A. Rahm
Asst. VP for Info. Technology
Central Washington University
400 East University Way
Ellensburg, WA  98926
Direct Phone:          (509) 963-2925
Mobile Phone:         (360) 271-2992
ITS Office Phone:   (509) 963-2333
ITS Homepage:
GO GREEN! This email uses 100% recycled electrons.
No electrons were harmed while composing this message.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at


Message from


The UW is currently using Twilio for a service that provides course-availability notification to students, through SMS and email.  (Along with AWS for queuing, event-driven, and distribution middleware, SQS and SNS.)

A caveat... I wouldn't characterize the Twilio service as offering "guaranteed delivery" if that is what you need, but you can get something like "expedited delivery" (short-codes to boost the delivery rate from 1 msg/sec to 30 msgs/sec, which also avoids having the carriers flag it as SPAM).  We are also assessing Twilio for other academic and non-academic purposes.

Happy to discuss further off-list, if you like.


Erik Lundberg
AVP, IT Services, UW Information Technology
University of Washington


Annual Conference
September 29–October 2
Register Now!

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


Digital Badges
Member recognition effort
Earn yours >

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.