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Message from cheneghan@gmail.com

Good afternoon,

I am part of an organization that will soon be onboarding a new CIO.
At the moment we are leaning heavily towards promoting one of our existing employees to this position rather than hiring an outsider.

This person has the benefit of already knowing our culture, how we do things and how we got here.
One of the things that we need the new CIO to do, however, is to lead us in a new direction; doing different things to achieve better results.

Have any of you been in a similar situation?

If so, could you please tell me what supporting services you think would be most useful to this new CIO in their first 90 to 180 days?
How can we take a known entity, recast them as a transformational leader, and help them to achieve some quick wins to reinforce the value of their new vision for our organization?

Thank you for your help with this.

Sincerely,
Christian

Advisor to State Department of Education
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Christian,

    You might look at "The Realities of a New Senior-Level IT Position", by Bucher et al,
http://net.educause.edu/ir/library/pdf/eqm0123.pdf

Last time I looked, much of that was still valid.

David Todd (one of the co-authors)

Message from cheneghan@gmail.com

That was a very fast response.

Thank you David!

CJH

Message from luikart.7@osu.edu


Best Regards,
Rob

Robert B. Luikart
Chief Information Officer
OSU College of Food, Agricultural, and Environmental Sciences
216 Kottman Hall
2021 Coffey Road
Columbus, OH  43210-1044
Office: 614.292.4774
http://cfaes.osu.edu/


From: Christian Heneghan <cheneghan@GMAIL.COM>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@listserv.educause.edu>
Date: Wed, 16 Nov 2011 13:23:38 -0500
To: <CIO@listserv.educause.edu>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO
Resent-From: <luikart@ag.ohio-state.edu>
Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500

That was a very fast response.

Thank you David!

CJH

Last week, I was talking to a bunch of CIOs in San Diego. One of them recommended a book called: Get Out of IT While You Can. It talks about how we need to get out of our tech world and speak business. God bless, Sam Young Chief Information Officer Point Loma Nazarene University Individualization ~ Achiever ~ Learner ~ Belief ~ Activator ________________________________ From: "Luikart, Robert" Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Wed, 16 Nov 2011 10:31:07 -0800 To: "CIO@LISTSERV.EDUCAUSE.EDU" Subject: Re: [CIO] Structuring Success - The First 180 days as CIO I also recommend "The New CIO Leader" by Broadbent and Kitzis, http://www.amazon.com/New-CIO-Leader-Setting-Delivering/dp/1591395771/re... Best Regards, Rob Robert B. Luikart Chief Information Officer OSU College of Food, Agricultural, and Environmental Sciences 216 Kottman Hall 2021 Coffey Road Columbus, OH 43210-1044 Office: 614.292.4774 http://cfaes.osu.edu/ From: Christian Heneghan Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Wed, 16 Nov 2011 13:23:38 -0500 To: Subject: Re: [CIO] Structuring Success - The First 180 days as CIO Resent-From: Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500 That was a very fast response. Thank you David! CJH
Message from cheneghan@gmail.com

Thank you Sam!

I just ordered this on Amazon.

I appreciate you taking the time to make this recommendation.

Sincerely,
Christian

On Nov 16, 2011 2:56 PM, "Sam Young" <SamYoung@pointloma.edu> wrote:
Last week, I was talking to a bunch of CIOs in San Diego. One of them recommended a book called: Get Out of IT While You Can. It talks about how we need to get out of our tech world and speak business.

God bless,
Sam Young
Chief Information Officer
Point Loma Nazarene University

Individualization ~ Achiever ~ Learner ~ Belief ~ Activator


________________________________
From: "Luikart, Robert" <luikart.7@OSU.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Wed, 16 Nov 2011 10:31:07 -0800
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO

I also recommend "The New CIO Leader" by Broadbent and Kitzis, http://www.amazon.com/New-CIO-Leader-Setting-Delivering/dp/1591395771/ref=sr_1_1?s=books&ie=UTF8&qid=1321468219&sr=1-1

Best Regards,
Rob

Robert B. Luikart
Chief Information Officer
OSU College of Food, Agricultural, and Environmental Sciences
216 Kottman Hall
2021 Coffey Road
Columbus, OH  43210-1044
Office: 614.292.4774
http://cfaes.osu.edu/


From: Christian Heneghan <cheneghan@GMAIL.COM>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@listserv.educause.edu>
Date: Wed, 16 Nov 2011 13:23:38 -0500
To: <CIO@listserv.educause.edu>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO
Resent-From: <luikart@ag.ohio-state.edu>
Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500

That was a very fast response.

Thank you David!

CJH

A good complimentary book to The New CIO Leader would be "The Real Business of IT: How CIOs Create and Communicate Value" by Richard Hunter and George Westerman. This was a reading assignment that I gave my leadership council last year.


Best,
Jonathan

---
Jonathan See
Interim Chief Information Officer
Pepperdine University
24255 Pacific Coast Highway
Malibu, California 90263
310.506.6256
http://www.pepperdine.edu/it

On Nov 16, 2011, at 10:31 AM, Luikart, Robert wrote:


Best Regards,
Rob

Robert B. Luikart
Chief Information Officer
OSU College of Food, Agricultural, and Environmental Sciences
216 Kottman Hall
2021 Coffey Road
Columbus, OH  43210-1044
Office: 614.292.4774


From: Christian Heneghan <cheneghan@GMAIL.COM>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@listserv.educause.edu>
Date: Wed, 16 Nov 2011 13:23:38 -0500
To: <CIO@listserv.educause.edu>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO
Resent-From: <luikart@ag.ohio-state.edu>
Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500

That was a very fast response.

Thank you David!

CJH





-----Original Message-----
From: Sam Young [SamYoung@POINTLOMA.EDU]
Received: Wednesday, 16 Nov 2011, 2:56pm
To: CIO@LISTSERV.EDUCAUSE.EDU [CIO@LISTSERV.EDUCAUSE.EDU]
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO

Last week, I was talking to a bunch of CIOs in San Diego. One of them recommended a book called: Get Out of IT While You Can. It talks about how we need to get out of our tech world and speak business.

God bless,
Sam Young
Chief Information Officer
Point Loma Nazarene University

Individualization ~ Achiever ~ Learner ~ Belief ~ Activator


________________________________
From: "Luikart, Robert" <luikart.7@OSU.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Wed, 16 Nov 2011 10:31:07 -0800
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO

I also recommend "The New CIO Leader" by Broadbent and Kitzis, http://www.amazon.com/New-CIO-Leader-Setting-Delivering/dp/1591395771/ref=sr_1_1?s=books&ie=UTF8&qid=1321468219&sr=1-1

Best Regards,
Rob

Robert B. Luikart
Chief Information Officer
OSU College of Food, Agricultural, and Environmental Sciences
216 Kottman Hall
2021 Coffey Road
Columbus, OH  43210-1044
Office: 614.292.4774
http://cfaes.osu.edu/


From: Christian Heneghan <cheneghan@GMAIL.COM>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@listserv.educause.edu>
Date: Wed, 16 Nov 2011 13:23:38 -0500
To: <CIO@listserv.educause.edu>
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO
Resent-From: <luikart@ag.ohio-state.edu>
Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500

That was a very fast response.

Thank you David!

CJH

It would be interesting if we establish a book club and discuss a book in a forum. God bless, Sam Young Chief Information Officer Point Loma Nazarene University Individualization ~ Achiever ~ Learner ~ Belief ~ Activator ________________________________ From: "See, Jonathan" Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Wed, 16 Nov 2011 13:04:05 -0800 To: "CIO@LISTSERV.EDUCAUSE.EDU" Subject: Re: [CIO] Structuring Success - The First 180 days as CIO A good complimentary book to The New CIO Leader would be "The Real Business of IT: How CIOs Create and Communicate Value" by Richard Hunter and George Westerman. This was a reading assignment that I gave my leadership council last year. http://www.amazon.com/Real-Business-Create-Communicate-Value/dp/14221476... Best, Jonathan --- Jonathan See Interim Chief Information Officer Pepperdine University 24255 Pacific Coast Highway Malibu, California 90263 310.506.6256 http://www.pepperdine.edu/it On Nov 16, 2011, at 10:31 AM, Luikart, Robert wrote: I also recommend "The New CIO Leader" by Broadbent and Kitzis, http://www.amazon.com/New-CIO-Leader-Setting-Delivering/dp/1591395771/re... Best Regards, Rob Robert B. Luikart Chief Information Officer OSU College of Food, Agricultural, and Environmental Sciences 216 Kottman Hall 2021 Coffey Road Columbus, OH 43210-1044 Office: 614.292.4774 http://cfaes.osu.edu/ From: Christian Heneghan Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Wed, 16 Nov 2011 13:23:38 -0500 To: Subject: Re: [CIO] Structuring Success - The First 180 days as CIO Resent-From: Resent-Date: Wed, 16 Nov 2011 13:23:51 -0500 That was a very fast response. Thank you David! CJH
First, I think it is great that you are taking the time to plan an intentional transition. What I hear in your question is both how the internal candidate navigates the transition into the CIO role and how the individual leads an organizational transformation (and how you/the organization can help). With these two goals in mind (and no knowledge of the individual in question nor your organization), I offer these resource suggestions:

Michael Watkins was very helpful to me in a similar transition from staff to a transformational IT leader role. These two books are very similar, but examine different dimensions of job transition into leadership and are not IT-specific. I've used the First 90 Days book as a tool to help an employee move into a supervisor role.
http://www.amazon.com/First-90-Days-Critical-Strategies/dp/1591391105/ref=ntt_at_ep_dpt_1
http://www.amazon.com/Your-Next-Move-Navigating-Transitions/dp/1422147630/ref=ntt_at_ep_dpt_3

This is a terrific IT leadership-specific book that speaks directly to your goal of of the new CIO achieving results. I highly recommend this one for your effort:
http://www.amazon.com/CIO-Edge-Leadership-Skills-Results/dp/1422166376/ref=wl_it_dp_o?ie=UTF8&coliid=I3TC7QLYANWKK9&colid=D0QX8EGX3KHJ

I really liked this book, but it assumes an existing organizational strategy, is not IT-specific (written for the whole C-suite), and addresses execution:
http://www.amazon.com/Seven-Strategy-Questions-Approach-Execution/dp/142213332X/ref=wl_it_dp_o?ie=UTF8&coliid=IEJZRQHCM0K0X&colid=D0QX8EGX3KHJ

There are many transformational/adaptive change authors out there, if you are looking for training resources for the new CIO. John Kotter is very good and focuses on the change process itself. Heifetz and Linsky are also good, focusing on the leader of the change and what the job looks like (and how to survive it). The Heath brothers have an interesting pop-business book in their title Switch, which I see as educating the leader on the effects of change on those receiving it rather than offering any sort of change process.

Of course, there are many options for leadership/supervisor/manager/executive training out there - including several offered by EDUCAUSE (I say this as a Leadership Program graduate). This type of training normally addresses change management at some level.

Ted Wilder
Senior Director of Technology
Luther Seminary



Hello. It’s terrific to see this discussion on the list and the resources many of you are recommending. Theresa agreed we should post the link to The CIO Bookshelf wiki again since many of you may not have seen it. This is a compilation of resources that were shared when we had a similar discussion on the list in early 2011. Colleen Keller, EDUCAUSE electronic resources librarian, pulled these together in the Bookshelf wiki so you can continue to add recommendations. I will work with Colleen to add the books and articles you are suggesting in this current thread to the wiki, as well.

 

Looking ahead to 2012, EDUCAUSE will be developing a “CIO: First 100 Days” resource toolkit. This should make it easier for you and our new CIOs to find this information on an ongoing basis through the website. If you have ideas or recommendations for the First 100 Days toolkit, please share them with Susie Henderson, EDUCAUSE director, online strategies and programs, at shenderson@educause.edu.

 

Thank you!

Lisa

 

Lisa Gesner
Market Manager
303-544-5661
EDUCAUSE
Uncommon Thinking for the Common Good
www.educause.edu

 

 

From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Ted Wilder
Sent: Wednesday, November 16, 2011 5:37 PM
To: CIO@LISTSERV.EDUCAUSE.EDU
Subject: Re: [CIO] Structuring Success - The First 180 days as CIO

 

First, I think it is great that you are taking the time to plan an intentional transition. What I hear in your question is both how the internal candidate navigates the transition into the CIO role and how the individual leads an organizational transformation (and how you/the organization can help). With these two goals in mind (and no knowledge of the individual in question nor your organization), I offer these resource suggestions:

Michael Watkins was very helpful to me in a similar transition from staff to a transformational IT leader role. These two books are very similar, but examine different dimensions of job transition into leadership and are not IT-specific. I've used the First 90 Days book as a tool to help an employee move into a supervisor role.
http://www.amazon.com/First-90-Days-Critical-Strategies/dp/1591391105/ref=ntt_at_ep_dpt_1
http://www.amazon.com/Your-Next-Move-Navigating-Transitions/dp/1422147630/ref=ntt_at_ep_dpt_3

This is a terrific IT leadership-specific book that speaks directly to your goal of of the new CIO achieving results. I highly recommend this one for your effort:
http://www.amazon.com/CIO-Edge-Leadership-Skills-Results/dp/1422166376/ref=wl_it_dp_o?ie=UTF8&coliid=I3TC7QLYANWKK9&colid=D0QX8EGX3KHJ

I really liked this book, but it assumes an existing organizational strategy, is not IT-specific (written for the whole C-suite), and addresses execution:
http://www.amazon.com/Seven-Strategy-Questions-Approach-Execution/dp/142213332X/ref=wl_it_dp_o?ie=UTF8&coliid=IEJZRQHCM0K0X&colid=D0QX8EGX3KHJ

There are many transformational/adaptive change authors out there, if you are looking for training resources for the new CIO. John Kotter is very good and focuses on the change process itself. Heifetz and Linsky are also good, focusing on the leader of the change and what the job looks like (and how to survive it). The Heath brothers have an interesting pop-business book in their title Switch, which I see as educating the leader on the effects of change on those receiving it rather than offering any sort of change process.

Of course, there are many options for leadership/supervisor/manager/executive training out there - including several offered by EDUCAUSE (I say this as a Leadership Program graduate). This type of training normally addresses change management at some level.

Ted Wilder
Senior Director of Technology
Luther Seminary


The CIO Bookshelf Wiki is indeed a great resource.  I've often wished the entries there, rather than just being in alpha order, could also be categorized, such as "For the new CIO," "The new role of the CIO today," etc.  The ability to tag as well as "rate" and/or post commentaries/reviews on that wiki would make it a rather marvelous resource.

~Mike

Michael Dieckmann * Chief Information Officer * University of West Florida * 11000 University Parkway, Pensacola, FL  32514 *   Office 850.474.2558 * FAX 850.474.2634 * MichaelDieckmann@uwf.edu * uwf.edu




Christian,

 

Having been in the position that you described below I found going through a process called “New Leader Assimilation” is one of the best tools for person coming up from within the organization who is going to lead.  While there are a number of variations of the process a general description of what it’s like is found here: http://www.actioninsight.com/index.php/blogarticles/15-coaching-and-performance-management/70-steve

 

Most HR departments or HR consultants can help facilitate the process.  The new CIO will walk away with a list of opportunities for success in the first 180 days and beyond.

 

Regards,

 

Greg

 

--------------------------------

Greg Flanik

Chief Information Officer

Baldwin-Wallace College

 

10 Beech Street
Berea, Ohio 44017

 

v. 440.826.2700

www.bw.edu

 

 

 

I was not aware of the CIO Bookshelf wiki and now that I've glanced at it, I see a wonderful resource needing organization. I agree with Mike: the book section is a mix of CIO, IT industry, higher ed industry, general business, supervision, leadership, philosophy, technical, and other topics requiring the user to read all titles trying to find their area of interest. It would be tremendous if the titles could be tagged and filtered by topic.

Ted Wilder
Senior Director of Technology
Luther Seminary



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