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Message from ellisj@mail.strose.edu

We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats.

 

We currently run Banner and Blackboard. The student retention/early warning systems we are considering are:

 

Beacon from Campus Labs

 

Drop Guard from SmartEvals

 

Course Signals from Ellucian

 

Early Alert from Starfish

 

Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard.

 

Maybe I’ll hit the jackpot and one or more of you have gone through this process recently and would willing to discuss your experiences.

 

Thanks.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Message from russ.leathe@gordon.edu

Though not on your list, we settled on Pharos 360

 

http://www.pharosresources.com/products/pharos-retention-intelligence-suite/pharos-360/

 

 

John,

 

We are not using any of the ones  on your list  but we are using a product called AdvisrTrac from Redrock software.    Generally speaking, it is a much lower cost product and probably a good starter system to use. We are also a Banner shop so we have developed some basic interfaces between the two product.   

 

Longer term, we are in the process of implementing Hobsons CRM with its own built-in early alert system which I believe will be a product that we will eventually  transition to. 

 

Hossein Shahrokhi

CIO, University of Houston-Downtown

 

John - 

We utilize Banner and Blackboard and are currently in the process of implementing Beacon from CampusLabs. We're not far down that road, but would be glad to share our current progress and plan.

Regards
-Mike

---------------------------
Michael D. Erickson
Chief Information Officer
Associate Vice President, Information Technology 
Emporia State University // Emporia, KS
620-341-5297


From: <ELLIS>, JOHN <ELLISJ@MAIL.STROSE.EDU>
Reply-To: "cio@listserv.educause.edu" <cio@listserv.educause.edu>
Date: Friday, November 2, 2012 10:59 AM
To: "cio@listserv.educause.edu" <cio@listserv.educause.edu>
Subject: [CIO] Student Retention/Early Warning Systems

We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats.

 

We currently run Banner and Blackboard. The student retention/early warning systems we are considering are:

 

Beacon from Campus Labs

 

Drop Guard from SmartEvals

 

Course Signals from Ellucian

 

Early Alert from Starfish

 

Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard.

 

Maybe I’ll hit the jackpot and one or more of you have gone through this process recently and would willing to discuss your experiences.

 

Thanks.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

John, et al, Oddly enough, I was on my way to a retention luncheon when your message was posted this morning. We are on our 4th year of a formal retention/early alert program here at Arkansas State. Two points of information that I will put out here for you: 1. Student Retention has to be engrained in the culture of the institution, and IT must be deeply connected to it. We did not really "get it" on this point until about a year into our effort. 2. We use a system that has been built in-house, and you are welcome to borrow or steal from us as you determine appropriate. We are also a Banner/Blackboard shop. Our in-house system is integrated with both, and is accessed through our portal. We can set up a WebEx or some other type of conference call if you or anyone from the list are interested. Regards. Mark A. Hoeting Chief Information Officer Arkansas State University 870-972-3033 mhoeting@astate.edu From: "ELLIS, JOHN" > Reply-To: EDUCAUSE Listserv > Date: Fri, 2 Nov 2012 10:59:38 -0500 To: EDUCAUSE Listserv > Subject: [CIO] Student Retention/Early Warning Systems We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats. We currently run Banner and Blackboard. The student retention/early warning systems we are considering are: Beacon from Campus Labs Drop Guard from SmartEvals Course Signals from Ellucian Early Alert from Starfish Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard. Maybe I’ll hit the jackpot and one or more of you have gone through this process recently and would willing to discuss your experiences. Thanks. - John John R. Ellis Executive Director Information Technology Services The College of Saint Rose 432 Western Avenue Albany, New York 12203 518-454-5166 ellisj@strose.edu www.strose.edu ITS.strose.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Message from pfayco53@comcast.net

Although we are not a Blackboard school we do have Banner and D2L. We run in a MEP environment (one instance of Banner for 13 community colleges) and have 9 of our schools using Course Signals, with the remaining 4 going live in the next month. If you would like more information, feel free to call. If you are attending Educause we could also connect there. Course Signals originally implemented by Purdue was designed first for Blackboard. Pat Pat Fay Associate Vice President Business and Information Technology Information Technologies Colorado Community College System 1059 Alton Way, Bldg. 758 Denver, CO 80230 720-858-2777 pat.fay@cccs.edu www.cccs.edu
We are implementing Hobsons Retain and AgileGrad/Agile Advisor currently.  We also looked at Starfish and MAP-Works.  I got the sense from all of them that starting with a subset of your students to iron out the wrinkles of the system is better than a full campus rollout initially.

-- Scott




Scott Krajewski
Director, IT Services
Augsburg College
http://inside.augsburg.edu/it
The Link: IT Newsletter
http://augnet.augsburg.edu/thelink

>>> "ELLIS, JOHN" 11/02/12 11:01 AM >>>

We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats.

 

We currently run Banner and Blackboard. The student retention/early warning systems we are considering are:

 

Beacon from Campus Labs

 

Drop Guard from SmartEvals

 

Course Signals from Ellucian

 

Early Alert from Starfish

 

Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard.

 

Maybe I?ll hit the jackpot and one or more of you have gone through this process recently and would willing to discuss your experiences.

 

Thanks.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We implemented Starfish at the University of Nebraska-Lincoln and we're very pleased with the product. We're presenting Thursday at 2:40 for those interested in learning more about our experience.

 

Meeting Room 301/302
Session Type:Concurrent Session
 
Best,
 
Mark
 
Mark Askren
Chief Information Officer
University of Nebraska-Lincoln
(402) 472-4242
 

 

 


>>> "ELLIS, JOHN" 11/02/12 11:01 AM >>>

We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats.

 

We currently run Banner and Blackboard. The student retention/early warning systems we are considering are:

 

Beacon from Campus Labs

 

Drop Guard from SmartEvals

 

Course Signals from Ellucian

 

Early Alert from Starfish

 

Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard.

 

Maybe I?ll hit the jackpot and one or more of you have gone through this process recently and would willing to discuss your experiences.

 

Thanks.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Muskegon Community College implemented Course Signals last year.  The fall 2011 semester pilot had 5 instructors and 277 students.  In winter semester of 2012, we scaled up with 15 instructors and 961 students.  Some instructors combine more than one section into a single course within the LMS (Blackboard), so there were 20 courses total (14 traditional, 4 online, and 2 hybrids).

 

Borrowing a measurement technique from Purdue, we measured pass rate distribution for courses with Course Signals against courses from the past 5 years without signals that had the same instructor and instructional method.  We saw a positive shift in pass rates in 11 out of 20 courses.  In courses where signals were sent within the first 3 weeks, 7 out of 9 courses with 20+ students had a positive shift in pass rates.  When signals were sent 5 or more times during the semester, the positive shift in pass rate was 100% (6 out of 6 classes with 20+ students).

 

Over the last 18 months, supporting early intervention with technology has been one of our the top priorities.  I’m willing to share our experiences, but in general I would tell anyone that success depends on: 1) tying efforts into an institutional student success plan, 2) measuring effectiveness, 3) measuring perception through focus groups and surveys, and 4) following a long-range plan.  Our data shows that the technology only provides a means; it’s not effective unless people are committed to using it.  You grow that group through energizing people around short term successes, and expect it will take a few semesters before an initiative can gain enough momentum to become part of the culture.

 

We presented our findings at the ACCT Leadership Congress in Boston last month.  I believe you’ll be able to find copies of the slides on their website in the near future.  I hope this information helps.

 

Thank you,

Mike

 

Mike Alstrom

Chief Information Officer

Muskegon Community College

231-777-0307

mike.alstrom@muskegoncc.edu

 

 

Hi, John,

 

Sorry for not responding to this earlier, but between Hurricane Sandy and EDUCAUSE I’m working through a long backlog of email. (Being in technology, we’ve come up with a new acronym for this: DBS = Delayed by Sandy.)

 

At Seton Hall University we use Starfish Retention Solutions (www.starfishsolutions.com).  We began with Starfish about two years ago, replacing a homegrown Early Alert System with our Freshmen faculty and advisors. Since then our retention group has expanded the use of Starfish, including scheduling advising and scheduling students who need extra help with our tutoring center.  Our retention group has been very pleased with the system.  We’ve integrated it with our Banner ERP system so that student profiles and their courses, instructors and advisors are pulled from Banner.  If you contact me off line, I can put you in touch with the folks in Freshmen Studies and our Retention Committee who led the implementation; they can give you much more detail about Starfish and its implementation and use at Seton Hall University.

 

Steve

 

Stephen G. Landry, Ph.D.

Chief Information Officer

Seton Hall University

 

Seton Hall University is US News and Workd Report’s #5 “Most Connected” Campus:

http://www.usnews.com/education/best-colleges/articles/2012/11/15/bowdoin-college-tops-most-connected-colleges-rankings

 

 

Hey all, Apologies to respond to this from the phone, retention numbers aren't in yet as we just kicked off the program from the academic viewpoint this semester. I will say that from the implementation side IT couldn't be happier with the relationship. They've been responsive and the software has been easy to integrate into our SIS (Jenzebar EX). Best, Greg --Sent from my mobile device--
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