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Tech R&R for Common Areas
Over the years, the administration has seen that it is best that the support of academic technology areas are centralized with IT. Our Executive Director of Academic Technology and Network Services and his staff work closely with the campus Vice President/Provosts to determine which technology each year needs replacing whether it is classroom and lab computers or media in classrooms or conference rooms. Annually during the budget process, IT presents the total technology requests for the College and it is discussed. Usually, the majority of it passes through and the equipment is replaced. The College is very fortunate to have the funds to keep up with the renewal and replacement of technology.
In the past, we had a College-wide committee that filtered the departmental requests each year and passed the filtered request to the CFO. The committee was given a target budget and we stayed as close to it as possible. That system worked as well.
Chief Information Systems Officer
Collin Higher Education Center
3452 Spur 399
McKinney, TX 75069
P - 972.599.3133 F - 972.599.3131
At Pepperdine, we have an ownership-funding issue affecting commonly-used areas (e.g. conference rooms, auditoriums, chapel, etc). The situation is such that there is no clear ownership of these common areas plus technology R&R funds have not been allocated. So, when the technologies (e.g. projector) fail in these areas, users naturally go to IT to fix and/or replace them. Similar situation with our classrooms where new AV technologies were installed with one-time construction dollars ... and we all know how quickly four years goes by before it's time to refresh the equipment.
Hopefully, I am not alone and that some of you share this same issue.
We have been addressing this issue for quite some time now (okay, years) with no resolution. I welcome any insight from you ... What and how do you manage R&R for your common areas? Note that Pepperdine does not charge any technology fees. Also, is there a better or best R&R model?
Welcome your .02.
Chief Information Officer
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