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The University of South Carolina is considering a change to our Telco/Network cost recovery model which has traditionally been tied to Telco use only. We all know this “land-line” based model is diminishing, and that the growing technology model is converging towards a network only model.  I would appreciate anyone sharing what model (Best Practice) you use if different from the traditional “pay for actual usage” model.

Our goal is to create a simple model which is easy to administer, easy to understand, and yet is sustainable as growth and demand dictates. Your insights and experiences appreciated.

Much thanks,

Jeff Farnham

Deputy CIO and Associate VP for Information Technology

University of South Carolina

1244 Blossom Street

Columbia SC 29208



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    UVM had a port fee model when I arrived in Vermont 7 years ago, with long distance charges billed (and personal use paid back to the University).  The port fee included as a bundle one telephone and two network ports and averaged about $44/mo or so over the past few years. 

    Three years ago we bundled long distance -- not much revenue and a whole lot of nuisance.  We monitored to eliminate abuses.  Our port rate is about $45/mo now, with LD bundled in with one telephone and two network ports (generally 100Mb).  Rate is adjusted each year to reflect real costs of operation.



The University of Arizona went through this exercise in 2006 and implemented a budget neutral model based on FTE count in 2008-2009.  Details are available at (from 2007) (2008) and (current) but some highlights are, student workers, custodial, grounds, etc. and off-campus employees are excluded from the FTE count and a broad range of voice and data services are covered.





Eric Case, CISSP

eric (at) ericcase (dot) com

(520) 344-CISO (2476)