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Message from portablecio@gmail.com

What does everyone think about Ellucian's lawsuit to prevent colleges from choosing alternative lower cost hosting providers for Banner/Datatel?

Doesn't this seems like Ellucian is strong-arming its clients inappropriately to make an extra buck?

Has anyone read this?
http://blog.thehigheredcio.com/2012/03/28/sungard-ellucian-still-suing-cajana-and-nscc/


Comments

In general, I think it's a bad sign when a commercial provider feels the need to sue a customer who is trying to achieve a lower cost of using their product.  The fact that Ellucian now owns so much of the higher ed enterprise market should motivate it to be extremely careful about throwing its weight around in this fashion.

Marty

=================================
Martin Ringle, Chief Technology Officer   
Reed College, Portland, OR 97202          
503-777-7254   email:   ringle@reed.edu                             
=================================

Marty, I agree with your comments, we are being held hostage by these vendors and manufacturers. We just recently made the decision to substantially reduce our maintenance costs dropping Avaya for a unauthorized Avaya service provider. We immediately received their threatening letters of possible lawsuit and/or loss of service to our Avaya switch. I will comment off the list if others want more information. Doug Douglas Burke Director Network Infrastructure Systems & Services University of San Diego 5998 Alcala Park Maher Hall Room 197 San Diego, CA 92110-2492 Phone (619) 260.6868 Fax (619) 849.8383 E-mail burke@SanDiego.edu USD Technology Services will never ask for your password. Please do not share it with others! Any email that does request this or other personal information is fraudulent and you should delete it or mark it as Junk Mail and block the sender. "The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation." C. Northcote Parkinson From: Marty Ringle Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Monday, May 7, 2012 10:10 AM To: "CIO@LISTSERV.EDUCAUSE.EDU" Subject: Re: [CIO] Thoughts on Ellucian's Lawsuit To Prevent Colleges From Choosing Alternative Lower Cost Hosting Providers for Banner/Datatel? In general, I think it's a bad sign when a commercial provider feels the need to sue a customer who is trying to achieve a lower cost of using their product. The fact that Ellucian now owns so much of the higher ed enterprise market should motivate it to be extremely careful about throwing its weight around in this fashion. Marty ================================= Martin Ringle, Chief Technology Officer Reed College, Portland, OR 97202 503-777-7254 email: ringle@reed.edu =================================
Message from shelf@westernu.edu

We also experienced similar behavior from a certain provider, and made the strategic move toward more independence. A classic of negotiation: If you cannot walk away, you have no power. We walked away :0). Happy to discuss offline. Please let me know if I may be of further service. Sincerely, Scott Helf, DO, MSIT Chief Technology Officer-COMP Director, Academic Informatics Assistant Professor Department of Academic Informatics Office of Academic Affairs College of Osteopathic Medicine of the Pacific Western University of Health Sciences 309 East 2nd Street Pomona, CA 91766 909-781-4353 shelf@westernu.edu www.westernu.edu -----Original Message----- From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Doug Burke Sent: Wednesday, May 09, 2012 9:05 AM To: CIO@LISTSERV.EDUCAUSE.EDU Subject: Re: [CIO] Thoughts on Ellucian's Lawsuit To Prevent Colleges From Choosing Alternative Lower Cost Hosting Providers for Banner/Datatel? Marty, I agree with your comments, we are being held hostage by these vendors and manufacturers. We just recently made the decision to substantially reduce our maintenance costs dropping Avaya for a unauthorized Avaya service provider. We immediately received their threatening letters of possible lawsuit and/or loss of service to our Avaya switch. I will comment off the list if others want more information. Doug Douglas Burke Director Network Infrastructure Systems & Services University of San Diego 5998 Alcala Park Maher Hall Room 197 San Diego, CA 92110-2492 Phone (619) 260.6868 Fax (619) 849.8383 E-mail burke@SanDiego.edu USD Technology Services will never ask for your password. Please do not share it with others! Any email that does request this or other personal information is fraudulent and you should delete it or mark it as Junk Mail and block the sender. "The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation." C. Northcote Parkinson From: Marty Ringle Reply-To: The EDUCAUSE CIO Constituent Group Listserv Date: Monday, May 7, 2012 10:10 AM To: "CIO@LISTSERV.EDUCAUSE.EDU" Subject: Re: [CIO] Thoughts on Ellucian's Lawsuit To Prevent Colleges From Choosing Alternative Lower Cost Hosting Providers for Banner/Datatel? In general, I think it's a bad sign when a commercial provider feels the need to sue a customer who is trying to achieve a lower cost of using their product. The fact that Ellucian now owns so much of the higher ed enterprise market should motivate it to be extremely careful about throwing its weight around in this fashion. Marty ================================= Martin Ringle, Chief Technology Officer Reed College, Portland, OR 97202 503-777-7254 email: ringle@reed.edu =================================
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