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This resource touches on some of the information management aspects of the issue:

Thanks, Tracy

On Aug 12, 2013, at 9:54 AM, Riley, Matt wrote:


It is great to hear that Net+ offerings for less than the whole institution will be available soon … a great example is CrashPlan, where we would want that for sure at Montana, but we would not need to take on all of the institution, nor could we take that whole price centrally.  Options are really going to work for us with these offerings.

Thanks for commenting and thanks Allan for the original question.


Matt Riley
Chief Information Officer
University of Montana
(406) 243-6100, cell (406) 830-5597

From: Andrew Keating <andrew@INTERNET2.EDU<mailto:andrew@INTERNET2.EDU>>
Date: Friday, August 9, 2013 11:16 AM
Subject: Re: [CIO] Top-10 Issue #3: Developing a Cloud Strategy

Allan (and All),

I wanted to comment on the NET+ Box example since I manage that service for Internet2. We have definitely heard similar comments about the 1-10k first tier from other smaller institutions  and have a proposal for several new tiers that would be in the <5k range to make the value proposition more attractive for those institutions.

For a number of the other NET+ cloud service offerings (e.g. CrashPlan, FuzeBox, and others), smaller size tiers and/or the ability to purchase cloud services for less than the whole institution will be available from the time that the service is open to 'early adopter' signups.

Let me know if you'd like to discuss further off list


From: Allan Chen <achen@MENLO.EDU<mailto:achen@MENLO.EDU>>
Date: Friday, August 9, 2013 10:05 AM
Subject: Re: [CIO] Top-10 Issue #3: Developing a Cloud Strategy

I'm at a smaller institution (I say this a lot, but I truly do not mean it as an excuse - it's just a major determinant in a lot of my decision-making and, in this case, operational and programmatic flexibility).  The "beyond the grasp of even large institutions" scenario is a bit daunting.  We're part of really large consortia in some cases and, for instance, we had basically no impact on the whole Adobe licensing situation.  Even if we were twice our size, if our consortium were still several thousand FTE short, we couldn't be a difference maker.

If even large universities like IU are needing partnerships, what do the sub 5000 FTE (or sub 2500 even) schools to do?  The partnership groups would have to be massive.  I bring this up because, for us, the first scenario is almost a pipe-dream.  Net+ for Box, for instance, starts at 10,000 FTE.  That already seem a bit high to me, to be honest.  How am I really getting any economies of scale by leveraging Box's laser-beam focus on cloud storage at that kind of cost?

They can do it better and more reliably than we can with our own SAN, but their annual cost is what we'd pay for such a SAN for 3 years.  It's just not financially logical (nor feasible).

So our _only_ option is the 2nd one.  And yes we have a few SaaS services but does having Amazon host our web server really mean all that much?  Or using Salesforce for our CRM?  Are we really "going to the cloud" in a meaningful way?  I wonder if that stat is really that useful.

I remain optimistic about the future, of course.  That all of the other institutions going in on Net+ will drive costs down so that these vendors consider the smaller institutions.

Just my 2 cents at the start of the day.

Chief Information Officer
Menlo College<>
1000 El Camino Real
Atherton, CA 94027
v: 650-543-3889


Hi All,


We seem to doing the same sorts of things as Ravi has mentioned here. We have a couple dozen plus services in the cloud now. And our latest project that we’re in the midst of is moving our LMS from local to SaaS. However, this also entails moving from one LMS to another because the hosted version of our current software has, as Ravi also mentions, a very poor ROI. So does our ERP for that matter.


At UNOH we don’t have a firm policy to move services to the cloud, but whenever we’re looking at new services or service renewals, we do ask the question of what a SaaS option may cost. If it makes some good business sense to do so (ROI), we have been going in that direction.


Many of the providers have single sign-on options that make this attractive as this provides a level of integration that makes our transitions to the cloud more transparent for our using community. We’ve also been able to access the data we need for our own internal use for purposes of analytics and such. And some of the vendors have come to realize that their customers are looking for a partner that reasonably charges for the value-add they offer by hosting their software services, which can make for a very attractive ROI.


I mention this because as Ravi points out, we’re all looking for good ROI so that we can sell the administration on the many benefits of moving to the cloud. If the premium is 10%, 20%, or 30% of our current annual software maintenance, then I can likely argue the value in that. But when it’s at 100%, as some of the quotes have come in at, there’s not much I can say to convince administration that it’s a good value. I can’t go into a discussion with the president about possibilities when an annual fee is doubling. That’s a discussion that wouldn’t last long.


So, some services may be a long time coming before we’d ever be able to move them to the cloud if the pricing for hosting services doesn’t come in line with customer expectations of good ROI. I believe some vendors are missing the boat on that point of the pricing strategies for these services.

So far we’ve mostly been working directly with the vendors. The consortiums here in Ohio are GREAT for many things, but they don’t meet all of our needs. So in regards to cloud services, they tend to not be as helpful. I do know that’s changing though, so I do look to them for new projects. This is especially true for some of the prospects coming down the line with Ohio and the Net+ offerings.




Jeffery A. Le Blanc, M.B.A.
VP for Information Technology

1441 N. Cable Rd.
Lima, OH 45805
Office: 419.998.3107
Fax: 419.227.1280




From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Ravi Ravishanker
Sent: Friday, August 09, 2013 8:47 PM
Subject: Re: [CIO] Top-10 Issue #3: Developing a Cloud Strategy


Hi All


   I am constantly reminded that there is no single definition of what "cloud" refers to. It is easier for me to describe what we have done.

  • Currently, we have many of our services on the cloud - Google Apps for Education, Sakai hosted by Longsight (they do a wonderful job), Kaltura for video storage, SharedShelf from ArtStor as image repository, BePress Digital Commons for institutional repository and Medicat/MediCaps for Health and Counseling services, Amazon EC2 servers as DR for our Drupal and several other core services, more EC2 servers for testing new software etc.
  • Any new solutions we look at for the College, our evaluation criteria includes SaaS and it is given significant weight. 
  • We moved one of our data center hardware to a data center managed by our ISP with plans to not refresh the hardware when the time comes, instead provision a VPC and get out of the business of purchasing and maintaining our own local hardware and storage.
  • We have looked at SaaS solutions for ERP and associated services and at this point in time, the ROI is poor. We believe that these will be some of the last services to move to the cloud, if at all.
  • We are reallocating the resources (including personnel) more to academic support services. On the administrative side, we are shifting the focus on data liberation including academic analytics.



-- Ravi

CIO & Associate Dean for WellesleyX, Wellesley College

Google Voice - 860-631-RAVI



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