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Greetings,

 

We’re re-evaluating a ‘home grown’ user account creation and management system and are curious what others are using.  With our current system accounts are automatically created when applicants are accepted to the University using data from our Ellucian Colleague system.  Users then go to a http://mylogin.maryville.edu  page to create a password and answer security questions and activate the account. The program synchs different systems together so that a single password can be used (e.g. ERP -Colleague, LMS -Desire to Learn, Email -Office 365, Portal – Sharepoint/Ellucian ………).

 

Over time the program has become overly complex and difficult to manage and we’re looking for a simpler solution.  Would appreciate knowing which program you’re using (home grown or commercial application) to manage your user accounts.

 

Regards,

 

Rick.

 

Rick Kubb

Director of Technology Services
Maryville University
314-529-9606

Gander Hall, Room 215

rkubb@maryville.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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Steve Swartz
Chief Information Officer
Fitchburg State University
978-665-4444



Rick,

 

I don’t know if “simple” is possible when you’re tying all kinds of disparate systems together. But if you’re looking for “commercial” and “supported” I can tell you that I’ve used the Novell Identity Manager at a previous institution and it worked very well although implementation was fairly expensive in terms of either complexity for the in-house team or consulting costs, take your pick. Novell Identity Manager is now part of NetIQ after the acquisition of Novell. Here at Siena we are looking at implementing Forefront Identity Manager (FIM) from Microsoft because we are an Active Directory shop and because FIM is already licensed to us as part of our campus agreement with MS. It’s looking very promising so far.

 

There are a lot of solutions out there ranging from home grown and fairly simple up to very complex and ridiculously expensive commercial products. I would recommend that you start by inventorying the systems you want to connect and then reviewing the policies and business processes that are related, then write an RFP. There are tons of resources on the Educause web-site related to Identity and Access Management that you might find helpful.

 

This link is a place to start: http://www.educause.edu/library/identity-and-access-management

 

Good luck!

 

- Mark

--

Mark Berman, Chief Information Officer
Siena College
515 Loudon Road
Loudonville, NY  12211
(518)782-6957,  Fax: (518)783-2590

Siena College is a learning community advancing the ideals of a liberal arts education, rooted in its identity as a Franciscan and Catholic institution.

 

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From: Kubb, Richard [mailto:rkubb@MARYVILLE.EDU]
Sent: Tuesday, September 04, 2012 11:14 AM
Subject: User account creation and management systems

 

Greetings,

 

We’re re-evaluating a ‘home grown’ user account creation and management system and are curious what others are using.  With our current system accounts are automatically created when applicants are accepted to the University using data from our Ellucian Colleague system.  Users then go to a http://mylogin.maryville.edu  page to create a password and answer security questions and activate the account. The program synchs different systems together so that a single password can be used (e.g. ERP -Colleague, LMS -Desire to Learn, Email -Office 365, Portal – Sharepoint/Ellucian ………).

 

Over time the program has become overly complex and difficult to manage and we’re looking for a simpler solution.  Would appreciate knowing which program you’re using (home grown or commercial application) to manage your user accounts.

 

Regards,

 

Rick.

 

Rick Kubb

Director of Technology Services
Maryville University
314-529-9606

Gander Hall, Room 215

rkubb@maryville.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

One of the interesting challenges with this is that higher ed tends to be more complicated (surprise :-) than most commercial companies. As a result, the commercial products that do provisioning aren't usually built to "touch" all the systems we provision at the same time and thus require some integration on your part. What you are really looking for is an identity management system that is trying to support the needs of higher ed. With InCommon, we have the affiliates program where we work with vendors on Identity and trust services for higher ed -- http://www.incommon.org/affiliate/ . You don't have to be an InCommon member to use the resources we have. You might look at some of those companies if you are rethinking your identity management system to do provisioning. Aegis, Unicon, and Fisher have done the most with IDMS offering solutions that can do provisioning across ERP, LMS, campus card, etc. One benefit of this approach is that once you do this you are basically ready to support what is necessary to use the InCommon federation if the need arises. ECAR also did a review on Identity about 2 years ago and did a case study of Coppin University that is using one of the affiliate vendors for provisioning. Good luck! jack
The ECAR identity management report and case study are both accessible from http://www.educause.edu/library/resources/identity-management-higher-edu... -Susan Susan Grajek Vice President Data, Research, and Analytics EDUCAUSE Uncommon Thinking for the Common Good 1150 18th Street, NW, Suite 900 Washington, DC 20036 direct: 202.331.5350 | main: 202.872.4200 | educause.edu From: Jack Suess > Reply-To: EDUCAUSE Listserv > Date: Wednesday, September 5, 2012 1:06 PM To: EDUCAUSE Listserv > Subject: Re: [CIO] User account creation and management systems One of the interesting challenges with this is that higher ed tends to be more complicated (surprise :-) than most commercial companies. As a result, the commercial products that do provisioning aren't usually built to "touch" all the systems we provision at the same time and thus require some integration on your part. What you are really looking for is an identity management system that is trying to support the needs of higher ed. With InCommon, we have the affiliates program where we work with vendors on Identity and trust services for higher ed -- http://www.incommon.org/affiliate/ . You don't have to be an InCommon member to use the resources we have. You might look at some of those companies if you are rethinking your identity management system to do provisioning. Aegis, Unicon, and Fisher have done the most with IDMS offering solutions that can do provisioning across ERP, LMS, campus card, etc. One benefit of this approach is that once you do this you are basically ready to support what is necessary to use the InCommon federation if the need arises. ECAR also did a review on Identity about 2 years ago and did a case study of Coppin University that is using one of the affiliate vendors for provisioning. Good luck! jack
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