-
Research
and Publications
Current Issue
May/June 2013
EDUCAUSE ReviewPublications
-
Conferences
and Events
Annual Conference
October 15–18, 2013
Register now!Events for all Levels and Interests
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
-
Career
Development
EDUCAUSE Institute
Leadership/Management Programs
Explore MoreCareer Center
Leadership and Management Programs
EDUCAUSE Institute
Advanced Programs
Project Management
Jump Start Your Career Growth
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
-
Focus Areas
and InitiativesLatest Topics
EDUCAUSE organizes its efforts around three IT Focus Areas
Join These Programs If Your Focus Is
-
Connect
and ContributeFind Others
Get on the Higher Ed IT Map
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
-
About
EDUCAUSE
The value of providing student email
Beth,
One concern with not providing an email account is the possibility that the university could get blacklisted. With the number of emails this University sends out to students, we’ve actually been blacklisted by mail providers that students forward to (and we do provide email accounts to students, but allow forwarding as well). I’m curious if David has run into this. By providing an email account, we work with the mail provider to ensure university messages do not get blacklisted to the university sponsored mail provider.
Best,
*****************************
Ric Simmons
Louisiana State University
Deputy CIO and Executive Director
Information Technology Services
Baton Rouge, LA 70803
Voice: 225-578-5212
Fax: 225-578-6400
Email: rsimmons@lsu.edu
*****************************
From: Chancellor, Beth C. [mailto:ChancellorB@MISSOURI.EDU]
Sent: Wednesday, June 05, 2013 3:43 PM
Subject: The value of providing student email
This email is a follow-up to the email for life discussion. We are considering issuing students an email addresses only (no mailbox) and routing/forwarding mail and other notifications to an email account that students provide. It appears that David Cresswell’s institution is doing this and Steve Smith at Hawaii wanted to know if anyone else is going down this path. I did not see any responses to Steve’s question.
So – to start a separate chain, is anyone else doing this or considering this type of option?
Thanks,
Beth
Beth Chancellor
MEd, CISSP
Associate CIO &
Chief Information Security Officer
University of Missouri
(573) 882-3503
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Recommend
Comments
This email is a follow-up to the email for life discussion. We are considering issuing students an email addresses only (no mailbox) and routing/forwarding mail and other notifications to an email account that students provide. It appears that David Cresswell’s institution is doing this and Steve Smith at Hawaii wanted to know if anyone else is going down this path. I did not see any responses to Steve’s question.
So – to start a separate chain, is anyone else doing this or considering this type of option?
Thanks,
Beth
Beth Chancellor
MEd, CISSP
Associate CIO &
Chief Information Security Officer
University of Missouri
(573) 882-3503
This seems to make a lot of sense, but I think you'd have to have a strong process in place to keep the routing email address up to date. Since we do not provide students with email, our alumni do not have a university email account. We gather email from alumni, which is very difficult. They change email addresses often, and do not let us know. I think a routing address would work as long as you coupled it with marketing to keep it current.
Theresa
For many years, we had auto-set notification links from students’ university emails to their private emails on file causing students get notified in their private email that they had a new message along with the subject line. They would have to log into the university email to see the actual message. This worked to a degree but we continued to have complaints; students just did not want to check two places. Recently, we have starting allowing students to forward their email to a 3rd party but students will have to set up their own link. We constantly splash messages reminding them about privacy and security issues and we would not create an automatic link for anybody.
As a part of our efforts to get out of student email business for obvious reasons, we are considering university email “aliases” instead of a real mailbox as an option. With that option, we would provide a university email address alias that students can point to their own emails address. We have several relations that require students to have an “.edu” email address for access. One shortcoming may be that messages originated from students will no longer have an “.edu” address in the headers. Another mor serious roadblock seems to be what to do if some students do not provide a 3rd party address. Many of our processes require and use students’ email so we may not be able to completely do away with student email system which is would be the key goal
Alternatively, we are also looking at other options like office365 and those seems to be promising.
Hossein Shahrokhi
CIO, UH-Downtown