Main Nav

The Texas Tech University Health Sciences Center is about to begin looking at web content management systems to deploy for use throughout our institution and its campuses. As part of our pre-planning, we would like to solicit feedback from other institutions about the systems they have implemented to manage their web content. If possible, please take a few minutes to answer the following questions. Please respond to kay.rhodes@ttu.edu. I’ll be glad to summarize results to the list, if there is interest.  

1.     What vendor or open source Web Content Management System (WCMS) have you implemented at your institution?

2.        Are you satisfied with the WCMS you have implemented or are you looking to replace it in the future?

3.        Have you found the WCMS to be scalable to the needs of your institution?

4.        Approximately how many users do you have utilizing the WCMS?

5.        Approximately how many files are being managed by the WCMS (html, pdf, images, etc.)?

6.        Support

a.        If you have a vendor system, are you satisfied with the support you are receiving?

b.       If you have an open source system, how many FTE do you have supporting the system?

7.        Have you found any drawback or limitations with the system?

8.        Is the system integrated with any other systems at your institution?

Please feel free to share any other comments you may have.

Thanks!

Kay Rhodes  
Associate Vice Chancellor, System CIO

Office of the CIO

Texas Tech University System
MS5400

(806) 742-5170
(806) 742-5168 fax

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Kay,

 

We moved to Drupal about 2.5 years ago and I would enjoy seeing the result of this survey when completed.  See my responses below.

 

Curtis

 

Curtis White

Ashland University

cdwhite@ashland.edu

 

Good morning!

 

We are currently in the process of implementing our new WCMS, Hannon Hill. In this process we are using the firm Digital Wave to assist us in the design process. At this early point in the process, we are happy with both selections.

 

Best regards,

Art


Arthur J. Fridrich

Director of Strategic Management Services and Interim Director of Application Services

Technology Services

Virginia State University

1 Hayden Drive

Petersburg, VA 23806

Office (804) 524-5305

Google Voice (804) 504-1415

afridrich@vsu.edu

Change has a considerable psychological impact on the human mind. To the fearful it is threatening because it means that things may get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better.

King Whitney Jr.

 

 

 

Hi, everyone,
I just finished reviewing our discussions from the last year, and web content management systems was one of our most frequently discussed items.  I'm in the process of trying to pull together all the questions into one survey, which I will post to the list.  Then perhaps we'll have one summary to which we can refer in the future.

Theresa


We have just completed a two year project to evaluate and select a new WCMS and migrate to it. The web site http://www.csuci.edu/it/web/wcmeval2009/index.htm and the associated blog document in detail the entire process from concept to completion. That may be more detail than you want, but we hope you find it useful. We selected OmniUpdate and I would say that we’re quite happy with it, particularly the interface for content contributors. Detailed comments related to all your questions can be found in the blog.

 

We have just redesigned our web site and went with Drupal for the platform. So far so good. Answers to your questions are below…

1.     What vendor or open source Web Content Management System (WCMS) have you implemented at your institution? We went with Drupal after examining other competing systems – Ecktron, RedDot,

2.       Are you satisfied with the WCMS you have implemented or are you looking to replace it in the future? Our site just launched. Training is about to begin for educating experienced editors of content and the admins managing the new site. We used NorthPoint to develop our drupal site (technology wise) and it is hosted at Acquia (the leading hosting service for all things Drupal) Our staff currently managing the content are very pleased with the CMS baked into Drupal (much less complicated than former CMS RedDot). Our campus editors should be pleased but we will wait and see.

3.       Have you found the WCMS to be scalable to the needs of your institution? YES

4.       Approximately how many users do you have utilizing the WCMS? At present there are four. Eventually (by the end of the month) some forty content editors will be trained and allowed to start to manage their own content.

5.       Approximately how many files are being managed by the WCMS (html, pdf, images, etc.)? In the interest of deadlines we concentrated on the first three levels of the hierarchy to build from scratch and to move lower level content from the existing site. We have about 1000 pages to start. We also are dealing with an intensive digital media collections that is part of the site and the ability for “contributors” to add creative work (that is curated prior to be loaded onto to the site) in the form of art, film, and audio. In the two weeks since the launch we have had approximately 200 submissions which will present storage and retrieval issues for us down the road.

6.       Support

a.       If you have a vendor system, are you satisfied with the support you are receiving?

b.       If you have an open source system, how many FTE do you have supporting the system? Our Drupal technical team consists of 1 FTE, our content management team consists of 2.5FTE (with staffing divided between two administrative areas –University Communications and Technology and Information Services. We are looking into some contracted support either through Acquia of NorthPoint for on-going issues that may arise.

7.       Have you found any drawback or limitations with the system? None to speak of, but then we are still under warranty and dealing with bug fix issues.

8.       Is the system integrated with any other systems at your institution? We created feeds from our institutional database to handle biographical information for the faculty and to populate our faculty/staff directory. We are currently feeding event information from a third-party application but a=have run into some formatting issues that we believe would resolve if we just manually loaded event information directly into the Event module of the CMS.

 

 

Thomas H. Carnwath

Vice President

Technology and Information Services

Hamilton Hall

320 South Broad Street

Philadelphia, PA 19102

 

Tel: 215-717-6440

 

 

Need Assistance? Call Oops (215-717-6677) to get answers.

OTIS will never ask for your personal information or password. Never share this information with anyone.

 

This message and any attachment may contain confidential or privileged information and is intended for the intended individual named as addressee. If you are not the intended recipient of this message, please notify the sender immediately by return email and delete this message and all attachments from your system. Any unauthorized disclosure, use, distribution, or reproduction of this message or any attachments is prohibited and may be deemed unlawful.

 

Please consider the environment before printing this email.

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Close
Close


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.